Maintenance

Maintenance TSP

Monitoring update for PecMailer. No service interruption during the update.

Maintenance TSP

A scheduled maintenance window is scheduled on September 15, from 22:00 to 0:00, for LiveID+.

During the activity, some users could experience disconnection.

Impact: The Backoffice will be unavailable during this time due to scheduled maintenance on the login system.
APIs: All APIs will remain fully operational and are not affected by this maintenance.
We apologize for any inconvenience and appreciate your understanding.

Dear users,

We will perform a scheduled maintenance on the MyNamirial Production environment (https://auth.namirial.app) on Monday, September 15, 2025, from 22:00 to 02:00 (CEST) on Tuesday, September 16, 2025
(Local time: Europe/Rome — CEST; UTC: Sep 15, 20:00 → Sep 16, 00:00; total window: 4 hours).

Impact: The system will be unavailable for the entire window. Authentication will not be possible on services relying on MyNamirial, including (but not limited to) ClickWrap, OnePlatform, and ...

On 11 September 2025, the TST TEST ENVIRONMENT will be under maintenance during the window 15.00-17.00.
We do not expect disservice.

On 11 September 2025, the TST PROD ENVIRONMENT will be under maintenance during the window 7:30-8:00.
We do not expect disservice.

Legal Documents Update for SpidMail. New method to retrieve pec owner information. No downtime expected.

Price lists update
Bugfix
Legal Documents Update for SpidMail.
No downtime expected.

Improvement of AI-powered advanced search functionality for a subset of users. No downtime expected

Updated the QR code for the Secure Access service involved in the MFA workflow. No downtime expected

Trust services maintenance

We will perform a scheduled maintenance on OnePlatform to deploy product improvements and security fixes.

Schedule: 09-09-2025, 17:20 - 18:20 (Europe/Rome – CEST/CET).
Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users.

We will actively monitor the rollout and post an update upon completion.
Thank you for your understanding.
The OnePlatform Team

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our system's capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly.
Thank you for your understanding.

We will perform a scheduled maintenance on OnePlatform to deploy product improvements and security fixes.

Schedule: 08-09-2025, 17:00 - 18:00 (Europe/Rome – CEST/CET).
Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users.

We will actively monitor the rollout and post an update upon completion.
Thank you for your understanding.
The OnePlatform Team

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.0.0.5), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.0.0.5), we do not expect disservice.

Trust services maintenance

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Maintenance is now complete.

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

On September 3, between midnight (00:00) and 2:00 a.m., extraordinary maintenance will be performed on our systems to replace some perimeter security equipment.

⚠️ Please note: the activity will start at September the 3rd midnight, not at September 2nd 10:00 p.m. as in previous communications.

The operation will result in a temporary interruption of services, which will be limited to part of the maintenance window.

This intervention is aimed at further strengthening the security, stabili...

We would like to inform you that a scheduled maintenance will be carried out on the PEC service infrastructure to perform extraordinary optimization of the database response times. No downtime or delays are expected. All PEC services will remain fully operational during the entire maintenance window. This intervention is part of our continuous effort to improve the performance and reliability of our systems, specifically aiming to enhance database response efficiency.

Update Wallet Platform

On 01 September 2025, the TST PROD ENVIRONMENT will be under maintenance during the window 22.00-00.00.
We do not expect disservice.

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.2.1.2), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.2.1.2), we do not expect disservice.