Namirial - Service Status Page
All Systems Operational

About This Site

Welcome!
With this page you can monitor the status of our services in real time.
We have chosen maximum transparency for our customers and partners.
We are sure that you will appreciate the performances of Namirial services.
For LegalSolutionDOC® services, our servers have the time synchronized automatically with the ntp Time.nist.gov server.
Test Trust Service Provider environment, maintenance window are: Mon-Thu 4pm-6pm and Fry 3pm-6pm.

Uptime over the past 90 days. View historical uptime.
eSignAnyWhere - saas.esignanywhere.net Operational
90 days ago
99.97 % uptime
Today
eSaw UI Operational
90 days ago
100.0 % uptime
Today
Viewer UI Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
99.96 % uptime
Today
SOAP API Operational
90 days ago
99.97 % uptime
Today
eSignAnyWhere - significant.com Operational
90 days ago
99.99 % uptime
Today
eSaw UI Operational
90 days ago
100.0 % uptime
Today
Viewer UI Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
SOAP API Operational
90 days ago
99.99 % uptime
Today
Trust Services Operational
90 days ago
99.99 % uptime
Today
CA Services ? Operational
90 days ago
100.0 % uptime
Today
Identity Services (SPID) ? Operational
90 days ago
100.0 % uptime
Today
OnBoarding ? Operational
90 days ago
100.0 % uptime
Today
SMS - Service Operational
90 days ago
99.98 % uptime
Today
SWS SaaS ? Operational
90 days ago
100.0 % uptime
Today
Trust Services (Test Environment) Operational
90 days ago
100.0 % uptime
Today
CA Services Operational
90 days ago
100.0 % uptime
Today
Identity Services (SPID) Operational
90 days ago
100.0 % uptime
Today
OnBoarding ? Operational
90 days ago
100.0 % uptime
Today
LiveID+ Operational
LTA & e-Invoice Operational
WEB Services receiving of e-invoices Operational
eSignAnyWhere signature services Operational
API NSO (Nodo Smistamento Ordini) Operational
StrongDOX (Long-term archiving digital preservation) Operational
WEB Services Provisioning Operational
LegalSolutionDOC (Long-term archiving digital preservation) ? Operational
LegalSolutionDOC Web Portal ? Operational
WEB Services Transmission of e-invoices Operational
PEC Operational
90 days ago
100.0 % uptime
Today
Web Client ? Operational
90 days ago
100.0 % uptime
Today
Client access ? Operational
90 days ago
100.0 % uptime
Today
Receiving messages ? Operational
90 days ago
100.0 % uptime
Today
Sending messages ? Operational
90 days ago
100.0 % uptime
Today
Shop with subscriptions ? Operational
90 days ago
100.0 % uptime
Today
Support service ? Operational
90 days ago
100.0 % uptime
Today
PCT ? Operational
90 days ago
99.98 % uptime
Today
PCT Entreprise ? Operational
90 days ago
99.97 % uptime
Today
PCT Namirial ? Operational
90 days ago
99.99 % uptime
Today
TAX Platform Operational
90 days ago
100.0 % uptime
Today
MyNamirial - PROD Operational
90 days ago
100.0 % uptime
Today
OIDC Provider ? Operational
90 days ago
100.0 % uptime
Today
Profile Web App ? Operational
90 days ago
100.0 % uptime
Today
MyNamirial - PREPROD Operational
90 days ago
100.0 % uptime
Today
OIDC Provider ? Operational
90 days ago
100.0 % uptime
Today
Profile Web App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Update PCT Platform (1.72.0) / Aggiornamento Piattaforma PCT (1.72.0) Oct 10, 2022 08:30-10:30 CEST
English version

Update PCT Platform (1.72.0)

Dear User,
on 10/10/2022, from 08:30 to 10:30, update described will be released in production environment.

Update type: Improvement
Version: 1.72.0
Release notes:
[PCTEHD2-2648] - Sincronizzazione fascicolo da consultazione
[PCTEHD2-2663] - Atto IscrizioneRuoloConcordatoSemplificatoCCI
[PCTEHD2-2666] - Atto RicorsoOmologaPianoRistrutturazioneCCIPU
[PCTEHD2-2666] - Atto RicorsoDichiarazioneInsolvenzaCCIPU
[PCTEHD2-2666] - Atto RicorsoOmologaAccordiRistrutturazCCIPU
[PCTEHD2-2666] - Atto RicorsoAmmissConcordatoPreventivoCCIPU
[PCTEHD2-2666] - Atto RicorsoFissazioneTerminePropostaOAccordiCCIPU
[PCTEHD2-2703] - Aggiornamento cartella XSD Crisi d'Impresa
[PCTEHD2-2672] - Visualizzazione documenti allegati nel tab Storico del fascicolo
[PCTEHD2-2167] - Salvataggio delle parti del fascicolo in parti abituali
[PCTEHD2-2268] - Selezione parti abituali nel deposito
[PCTEHD2-2655] - Uffici preferiti in modale
[PCTEHD2-2673] - Revisionata ricerca Reginde nella sezione notifiche
[PCTEHD2-2635] - Gestione uffcio per Atto non codificato
[PCTEHD2-2700] - Errore consultazione agenda (visualizzazione a tabella)
[PCTEHD2-2722] - Stampa nello storico GdP


*****************************
Versione in italiano

Aggiornamento Piattaforma PCT (1.72.0)

Gentile Utente,
in data 10/10/2022, dalle ore 08:30 alle ore 10:30, verrà rilasciato, in ambiente di produzione, il seguente aggiornamento:

Tipo di rilascio: Evolutivo
Versione Rilasciata: 1.72.0
Note di rilascio:
[PCTEHD2-2648] - Sincronizzazione fascicolo da consultazione
[PCTEHD2-2663] - Atto IscrizioneRuoloConcordatoSemplificatoCCI
[PCTEHD2-2666] - Atto RicorsoOmologaPianoRistrutturazioneCCIPU
[PCTEHD2-2666] - Atto RicorsoDichiarazioneInsolvenzaCCIPU
[PCTEHD2-2666] - Atto RicorsoOmologaAccordiRistrutturazCCIPU
[PCTEHD2-2666] - Atto RicorsoAmmissConcordatoPreventivoCCIPU
[PCTEHD2-2666] - Atto RicorsoFissazioneTerminePropostaOAccordiCCIPU
[PCTEHD2-2703] - Aggiornamento cartella XSD Crisi d'Impresa
[PCTEHD2-2672] - Visualizzazione documenti allegati nel tab Storico del fascicolo
[PCTEHD2-2167] - Salvataggio delle parti del fascicolo in parti abituali
[PCTEHD2-2268] - Selezione parti abituali nel deposito
[PCTEHD2-2655] - Uffici preferiti in modale
[PCTEHD2-2673] - Revisionata ricerca Reginde nella sezione notifiche
[PCTEHD2-2635] - Gestione uffcio per Atto non codificato
[PCTEHD2-2700] - Errore consultazione agenda (visualizzazione a tabella)
[PCTEHD2-2722] - Stampa nello storico GdP
Posted on Oct 06, 2022 - 16:19 CEST
LTA Service Update (1.5.2) / Aggiornamenti Sistema di Conservazione (1.5.2) Oct 11, 2022 18:00-20:00 CEST
On 11 October 2022 from 18.00 to 20.00 we will release these updates in PRODUCTION environment, the service will be available but we suggest you to stop uploads during these operations.

Long Term Archiving
Update type:
Evolutive/Correction
Version:

WebService Soap v1.5.2
RestApi LTA v1.5.2

--------------------------------------------

In data 11 Ottobre 2022 dalle ore 18:00 alle ore 20:00 tali aggiornamenti verranno rilasciati nell'ambiente di Produzione, il servizio sarà disponibile ma si consiglia in tale intervallo di tempo di sospendere eventuali versamenti.

Sistema di Conservazione
Tipo di rilascio:
Evolutivo/correttivo
Versione Rilasciata:

WebService Soap v1.5.2
RestApi LTA v1.5.2
Posted on Sep 26, 2022 - 18:13 CEST
System Metrics Month Week Day
LegalSolutionDOC Web Portal
Fetching
API Legal Trasmissione Fatture
Fetching
API Legal Ricezione Fatture
Fetching
API Legal Provisioning
Fetching
API NSO Nodo Smistamento Ordini
Fetching
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022
RAWS_DISPOSABLE Service update / Aggiornamento servizio RAWS_DISPOSABLE
Completed - The scheduled maintenance has been completed.
Oct 5, 17:31 CEST
In progress - Update RAWS_DISPOSABLE Service update / Aggiornamento servizio RAWS_DISPOSABLE (0.0.1-HF1664983518)
Oct 5, 17:31 CEST
OTP Service update / Aggiornamento servizio OTP
Completed - The scheduled maintenance has been completed.
Oct 5, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:31 CEST
Scheduled - Il 5 Ottobre 2022, dalle 8.30 alle 9.00, verrà effettuato un intervento di manutenzione ordinaria del servizio OTP. Non ci saranno disservizi.

On the 5th of October 2022, from 8:30 AM to 9.00 AM, we will perform a scheduled maintenance of the OTP service. The service will be available.
Oct 3, 12:30 CEST
Oct 4, 2022
SMS Service update / Aggiornamento servizio SMS
Completed - The scheduled maintenance has been completed.
Oct 4, 13:07 CEST
In progress - We are releasing version 22.15.0.0 in production environment; the service will be available.
***********************************************************************************************************
Stiamo rilasciando la versione 22.15.0.0 in ambiente di produzione; i servizi saranno disponibili.
Oct 4, 13:01 CEST
SMS Service update / Aggiornamento servizio SMS
Completed - The scheduled maintenance has been completed.
Oct 4, 12:59 CEST
In progress - We are releasing version 22.15.0.0 in production environment; the service will be available.
***********************************************************************************************************
Stiamo rilasciando la versione 22.15.0.0 in ambiente di produzione; i servizi saranno disponibili.
Oct 4, 12:52 CEST
Oct 3, 2022
MyNamirial PREPROD - Aggiornamento servizio - Service update
Completed - The scheduled maintenance has been completed.
Oct 3, 15:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:12 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 3, 15:12 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:00 CEST
Scheduled - On 3rd of October 2022 from 17:00 to 17:30, we will publish version 1.3.1 on PREPROD environment, we do not expect disservice.

In data 3/10/2022 dalle ore 17:00 alle ore 17:30 verrà pubblicata la nuova versione 1.3.1 sull'ambiente di PREPROD, non ci aspettiamo disservizio.
Oct 3, 13:21 CEST
Performance degradation on saas.esignanywhere.net
Resolved - This incident has been resolved.
Oct 3, 11:26 CEST
Update - A final fix has been implemented today at 12:35 CEST and we are monitoring the results.
These were the time ranges of the degraded performance that you might have experienced today:
* 08:40 - 11:20 - 2h 40min of severe degraded performance
* 12:20 - 12:30 - 10min

We just had a final call with our cloud provider and we are quite certain that we now have fully mitigated the issue.

We are very sorry for any inconveniences that you faced especially today in the morning.
Sep 29, 19:35 CEST
Update - We are currently facing performance issues on the underlying storage of saas.esignanywhere.net.
We are already in contact with our cloud provider to fix and mitigate the issue.
Sep 29, 09:52 CEST
Update - Another mitigation has been executed yesterday 27/09/2022 at around 17:20 CEST. Since then we have not experienced any further performance degradation of our storage anymore.
Performance was also totally fine throughout today 28/09/2022 up to the time of this writing.
We continue to monitor the situation, but switch back the status to Operational.
Sep 28, 18:26 CEST
Update - The fix implemented on September 21st has not completely resolved the issue. Since the beginning we are working closely together with the technicians of our cloud provider to fix it completely. What we can say for now is, that the issue is located in the underlying infrastructure of the storage service from our cloud provider.

Impact: Performance degradation is happening 5-10x times per day and lasts for about 5-10min. In rare cases this might also result in a "503 Service unavailable".

Our cloud provider is doing his best to fix this issue as soon as possible.
We are very sorry for the inconveniences caused by this!
Sep 26, 15:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
These were the time ranges of the degraded performance that you might have experienced today:
* 10:20 - 11:55 - 95min
* 12:00 - 12:15 - 15min
* 12:25 - 12:35 - 10min
* 12:40 - 12:45 - 5min
Sep 21, 13:36 CEST
Identified - We are currently facing performance issues on the underlying storage of saas.esignanywhere.net.
We are already in contact with our cloud provider to fix and mitigate the issue.

Sorry for any inconveniences.
Sep 21, 11:01 CEST
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022
Active Electronic Invoices Update, Provisioning Hotfix / Aggiornamento Fattura Elettronica Attiva, Provisioning Hotfix
Completed - The scheduled maintenance has been completed.
Sep 29, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 18:01 CEST
Scheduled - English version (Italian version follows underneath)

On 29 September 2022 from 18.00 to 20.00 we will release these updates in PRODUCTION environment, the Provisioning service will be stopped, for this reason we suggest you to stop any registration.

Active Electronic Invoices
Update type: Improvement
Descriptions of the main changes:
XSLT files have been updated for simplified viewing for TD28 invoice type

Provisioning Service
Update type: Corrective
Version: WebService v1.15.1
Descriptions of the main changes:
Web Service: correction of the customer's activation status communicated to the external WebHook for receiving customer credentials.

*****************************
Versione in italiano

In data 29 Settembre 2022 dalle ore 18:00 alle ore 20:00 tali aggiornamenti verranno rilasciati anche nell'ambiente di PRODUZIONE con relativo fermo del servizio di registrazione clienti. Ti invitiamo pertanto a non effettuare registrazioni durante tale periodo.

Fattura Elettronica Attiva
Tipo di rilascio: Evolutivo
Descrizione delle principali modifiche:
Aggiornati i file XSLT per visualizzazione semplificata per adeguamento tipo fattura TD28

Servizio di Provisioning
Tipo di rilascio: Correttivo
Versione Rilasciata: WebService v1.15.1
Descrizione delle principali modifiche:
Web Service: correzione stato di attivazione del cliente comunicato al WebHook per la ricezione delle credenziali.
Sep 29, 11:57 CEST
Sep 28, 2022
SMS Service update / Aggiornamento servizio SMS
Completed - The scheduled maintenance has been completed.
Sep 28, 13:11 CEST
In progress - We are releasing version 22.14.1.1 in production environment; the service will be available.
***********************************************************************************************************
Stiamo rilasciando la versione 22.14.1.1 in ambiente di produzione; i servizi saranno disponibili.
Sep 28, 13:05 CEST
SMS Service update / Aggiornamento servizio SMS
Completed - The scheduled maintenance has been completed.
Sep 28, 13:03 CEST
In progress - We are releasing version 22.14.1.1 in production environment; the service will be available.
***********************************************************************************************************
Stiamo rilasciando la versione 22.14.1.1 in ambiente di produzione; i servizi saranno disponibili.
Sep 28, 12:57 CEST
Sep 27, 2022
RAWS Service update / Aggiornamento servizio RAWS
Completed - The scheduled maintenance has been completed.
Sep 27, 15:57 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (22.9.0-HF1664284595)
Sep 27, 15:24 CEST
RAWS Service update / Aggiornamento servizio RAWS
Completed - The scheduled maintenance has been completed.
Sep 27, 11:28 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (22.9.0-HF1664268464)
Sep 27, 10:56 CEST
RAWS Service update / Aggiornamento servizio RAWS
Completed - The scheduled maintenance has been completed.
Sep 27, 08:49 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (22.9.0.1663941248)
Sep 27, 08:17 CEST
Sep 26, 2022
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Database RAWS Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:32 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. The service will be fully available.
Sep 21, 09:57 CEST
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