Some services are degraded

Welcome! With this page you can monitor the status of our services in real time. We have chosen maximum transparency for our customers and partners. We are sure that you will appreciate the performances of Namirial services. For NamirialArchive® services, our servers have the time synchronized automatically with the ntp Time.nist.gov server. Test Trust Service Provider environment, maintenance window are: Mon-Thu 4pm-6pm and Fri 3pm-6pm.

WEB Services Receiving of e-invoices
99.982% uptime
30 days ago
Today
WEB Services Transmission of e-invoices
100% uptime
30 days ago
Today
API NSO (Nodo Smistamento Ordini)
100% uptime
30 days ago
Today
WEB Services Provisioning
100% uptime
30 days ago
Today
eFLOW Signature Services
99.992% uptime
30 days ago
Today
ECM NamirialArchive IT1 Web Portal (eu-it1-app.namirialarchive.com)
100% uptime
30 days ago
Today
LTA NamirialArchive IT1 (ex LegalSolutionDOC)
100% uptime
30 days ago
Today
ECM NamirialArchive IT2 Web Portal (eu-it2-app.namirialarchive.com)
99.989% uptime
30 days ago
Today
LTA NamirialArchive IT2 (ex StrongDOX)
99.995% uptime
30 days ago
Today
ECM NamirialArchive RO1 Web Portal
100% uptime
30 days ago
Today
LTA NamirialArchive RO1
100% uptime
30 days ago
Today
ECM NamirialArchive FR1 Web Portal
99.939% uptime
30 days ago
Today
LTA NamirialArchive FR1
100% uptime
30 days ago
Today
ECM NamirialArchive ES1 Web Portal
99.944% uptime
30 days ago
Today
LTA NamirialArchive ES1
100% uptime
30 days ago
Today
ECM NamirialArchive LATAM Web Portal
99.987% uptime
30 days ago
Today
LTA NamirialArchive LATAM
100% uptime
30 days ago
Today
ECM NamirialArchive FR2 Web Portal
99.643% uptime
30 days ago
Today
LTA NamirialArchive FR2
99.627% uptime
30 days ago
Today
eSAW UI - saas.esignanywhere.net
100% uptime
30 days ago
Today
File Upload - saas.esignanywhere.net
99.977% uptime
30 days ago
Today
REST API - saas.esignanywhere.net
99.996% uptime
30 days ago
Today
Viewer UI - saas.esignanywhere.net
99.996% uptime
30 days ago
Today
eSAW UI - www.significant.com
100% uptime
30 days ago
Today
File Upload - www.significant.com
99.977% uptime
30 days ago
Today
REST API - www.significant.com
99.992% uptime
30 days ago
Today
Viewer UI - www.significant.com
99.992% uptime
30 days ago
Today
eSAW UI - latam.esignanywhere.net
99.992% uptime
30 days ago
Today
File Upload - latam.esignanywhere.net
100% uptime
30 days ago
Today
REST API - latam.esignanywhere.net
100% uptime
30 days ago
Today
Viewer UI - latam.esignanywhere.net
100% uptime
30 days ago
Today
eSAW UI - us.esignanywhere.net
100% uptime
30 days ago
Today
File Upload - us.esignanywhere.net
100% uptime
30 days ago
Today
REST API - us.esignanywhere.net
100% uptime
30 days ago
Today
Viewer UI - us.esignanywhere.net
100% uptime
30 days ago
Today
CA services
99.988% uptime
30 days ago
Today
Identity Services (SPID)
100% uptime
30 days ago
Today
Onboarding
99.981% uptime
30 days ago
Today
SMS Service
100% uptime
30 days ago
Today
SWS Saas
99.994% uptime
30 days ago
Today
Email Gateway PROD
100% uptime
30 days ago
Today
Whatsapp Gateway
100% uptime
30 days ago
Today
SWS Legacy
99.981% uptime
30 days ago
Today
Portal
99.975% uptime
30 days ago
Today
Lean Disposable
99.981% uptime
30 days ago
Today
ESP Saas
100% uptime
30 days ago
Today
Id Hub API
99.986% uptime
30 days ago
Today
CA services TEST
100% uptime
30 days ago
Today
Identity Services (SPID) TEST
100% uptime
30 days ago
Today
Onboarding TEST
100% uptime
30 days ago
Today
Email Gateway TEST
100% uptime
30 days ago
Today
Portal TEST
100% uptime
30 days ago
Today
Lean Disposable TEST
99.993% uptime
30 days ago
Today
LiveID+
100% uptime
30 days ago
Today
LiveID+ TEST
100% uptime
30 days ago
Today
Client access
100% uptime
30 days ago
Today
Receiving messages
100% uptime
30 days ago
Today
Sending messages
100% uptime
30 days ago
Today
Web Client
100% uptime
30 days ago
Today
Shop PEC
99.982% uptime
30 days ago
Today
Support service
99.982% uptime
30 days ago
Today
PEC Mailer
100% uptime
30 days ago
Today
PCT Enterprise
100% uptime
30 days ago
Today
PCT Namirial
99.992% uptime
30 days ago
Today
PCT Namirial API Prod
100% uptime
30 days ago
Today
LiveCAF 2025
99.781% uptime
30 days ago
Today
CAF Center
99.773% uptime
30 days ago
Today
CAF Manager
99.842% uptime
30 days ago
Today
Aree Riservate
99.678% uptime
30 days ago
Today
IsoWork
99.776% uptime
30 days ago
Today
Tax Platform
99.678% uptime
30 days ago
Today
OIDC Provider
100% uptime
30 days ago
Today
Profile Web App
100% uptime
30 days ago
Today
OIDC Provider
100% uptime
30 days ago
Today
Profile Web App
100% uptime
30 days ago
Today
*.sgapro.it
100% uptime
30 days ago
Today
cnpaonline.it
100% uptime
30 days ago
Today
conafonline.it
100% uptime
30 days ago
Today
Clickwrap Web Portal
100% uptime
30 days ago
Today
Clickwrap API
100% uptime
30 days ago
Today
Clickwrap Web Portal
100% uptime
30 days ago
Today
Clickwrap API
100% uptime
30 days ago
Today
app.buildingincloud.net
100% uptime
30 days ago
Today
app2.buildingincloud.net
100% uptime
30 days ago
Today
License Manager API
99.995% uptime
30 days ago
Today
Monitoring API
99.981% uptime
30 days ago
Today
Web application
100% uptime
30 days ago
Today
Onboarding Frontend
100% uptime
30 days ago
Today
Onboarding API
100% uptime
30 days ago
Today
Id Hub Frontend
100% uptime
30 days ago
Today
Id Hub API
99.986% uptime
30 days ago
Today
Onboarding API eu-ie1
100% uptime
30 days ago
Today
Trust and Sign - STAGING
99.994% uptime
30 days ago
Today
Trust and Sign - PRODUCTION
100% uptime
30 days ago
Today
Wallet Demo Test
100% uptime
30 days ago
Today
Wallet Authserver Test
100% uptime
30 days ago
Today
Wallet Studio Test
100% uptime
30 days ago
Today
Wallet SCA Test
100% uptime
30 days ago
Today
Wallet CSC OAuth Test
100% uptime
30 days ago
Today
Wallet CSC Server Test
100% uptime
30 days ago
Today
PreventGo - STAGING
100% uptime
30 days ago
Today
PreventGo - PRODUCTION
100% uptime
30 days ago
Today
Namirial France - Electronical signature - STAGING
100% uptime
30 days ago
Today
Namirial France - Electronical signature - PRODUCTION
100% uptime
30 days ago
Today
FaceMatch - STAGING
99.994% uptime
30 days ago
Today
FaceMatch - PRODUCTION
100% uptime
30 days ago
Today
SafeAccess Prod
100% uptime
30 days ago
Today
Safeaccess Prod IT1
100% uptime
30 days ago
Today
Herma Website (Live)
100% uptime

Response times

Herma API (Live)
100% uptime

Response times

Herma Core API (Live)
100% uptime

Response times

Herma ShortURL (Live)
100% uptime
30 days ago
Today
Voice Server (Live)
100% uptime
30 days ago
Today
SMSGateway (Live)
99.956% uptime
30 days ago
Today
Verifid (Live)
99.993% uptime
30 days ago
Today
AgentSite (Live)
100% uptime
30 days ago
Today
EviSFTP (Live)
100% uptime
30 days ago
Today
EviFTP (Live)
100% uptime
30 days ago
Today

Previous incidents

Feb 13, 2026

Temporary Unavailability of IBAN Presence Verification

Degraded

Created Feb 12 at 03:22pm CET

We are currently experiencing an outage of the external service used to verify the presence of an IBAN on the Internet.
Our investigations have identified the cause of the incident. Our teams are fully mobilized to restore this verification service as quickly as possible.
We will keep you informed of any developments and will communicate again as soon as the service is operational.
Thank you for your understanding.

Feb 12, 2026

Trust services maintenance

Maintenance

Resolved Feb 12 at 10:00pm CET

Trust services maintenance

PCT - Upgrade to 1.118.2

Maintenance

Resolved Feb 12 at 04:15pm CET

During the activity the service will be available.
Release notes available into the web application.

Bug
Fixed RicorsoImmigrazione35Dublino

RAWS - TSP TEST

Maintenance

Resolved Feb 12 at 02:03pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

PCT - Upgrade to 1.118.2

Maintenance

Resolved Feb 12 at 02:00pm CET

During the activity the service will be available.
Release notes available into the web application.

Bug
Fixed RicorsoImmigrazione35Dublino

EXTRAORDINARY MAINTENANCE - TST LEAN DISPOSABLE

Maintenance

Resolved Feb 12 at 01:00pm CET

On 12 February 2026, the LEAN TEST ENVIRONMENT will be under maintenance during the window 13.00-14.00. We expect some disservice about 10-15 minutes. Sorry for the inconvenience.

PCT - Upgrade to 1.118.1

Maintenance

Resolved Feb 12 at 08:00am CET

During the activity the service will be available.
Release notes available into the web application.

Bug
Fixed validation error

EIDAW and PORTAL server update

Maintenance

Resolved Feb 11 at 11:00pm CET

EIDAW and PORTAL server update

Scheduled maintenance NamirialArchive® PROD environments IT1, IT2, ES1, FR1 /...

Maintenance

Resolved Feb 11 at 08:00pm CET

English version (Italian and French version follows underneath)

Dear Partner,
We would like to inform you that on Wednesday, February 11, 2026, from 20:00 to 02:00 (CET), a scheduled maintenance activity will take place on the NamirialArchive prod environments in these regions: IT1, IT2, ES1, FR1.
During this time, services such as Electronic Invoicing, Preservation, and the ECM Portal will remain available, but temporary interruptions or slowdowns may occur.
To ensure the highest effectiven...

Feb 11, 2026

French SecNumCloud LTA system - Cloud provider Issue

Downtime

Resolved Feb 11 at 09:11pm CET

The french provider eventually solved the issue and all the services are now working as expected. We apologize for the inconvenience.

Le fournisseur français a finalement résolu le problème et tous les services fonctionnent désormais correctement. Nous vous prions de nous excuser pour la gêne occasionnée.

1 previous update

File upload issue on eSignAnyWhere

Downtime

Resolved Feb 11 at 12:20pm CET

The issue related to the file upload is now solved, while the team continues to monitor the system, we apologize for the inconvenience

1 previous update

Scheduled Maintenance on Test Infrastructure

Maintenance

Resolved Feb 11 at 10:00pm CET

We will be implementing restrictions on security policies in the test environment. There may be brief service interruptions.

PEC Service - Webmail - Scheduled updated 0.57.0

Maintenance

Resolved Feb 11 at 10:00pm CET

Update RC release to 1.6.13. Various fix and improvements of the new bulk PEC sending feature. No downtime expected

Maintenance on Namirial Onboarding TEST environment

Maintenance

Resolved Feb 11 at 12:30pm CET

Please be informed that on Wednesday, February 11th, 2026, a maintenance activity will be carried out on the Namirial Onboarding TEST infrastructure.
During this two‑hour maintenance window, the availability and proper functioning of the TEST platform cannot be guaranteed.

We apologize for any inconvenience this may cause.

PEC Service - Management web portal - Scheduled update 2.4.5

Maintenance

Resolved Feb 11 at 08:30am CET

Hotfix. No downtime expected.

SMS Service Maintenance

Maintenance

Resolved Feb 11 at 07:30am CET

Scheduled Maintenance
SMS Service will have a scheduled maintenance update.
No service disruption is expected and the services will remain fully available.
Thank you for your understanding.

SMS - TSP PROD

Maintenance

Resolved Feb 11 at 07:24am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

SMS - TSP PROD

Maintenance

Resolved Feb 11 at 07:19am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

PCT - Upgrade to 1.118.0

Maintenance

Resolved Feb 11 at 07:00am CET

During the activity the service will not be available.
Release notes available into the web application.

Task
New "Agenda Legale" feature on the Home page
XSD update – Procedua Civile acts
SegnalazionePerLiquidazioneGiudiziale
SegnalazionePerAmministrazioneSostegno
SegnalazioneMinore
SegnalazioneGenerica
New objects for Procedura Civile acts

Update of General Conditions for the Agenda
Revision of the "Sincronizza e Avvisami" service

Bug
Fixed Crea deposito modal from Consultazione ano...

PCTE - Upgrade to 1.118.0

Maintenance

Resolved Feb 11 at 07:00am CET

During the activity the service will not be available.
Release notes available into the web application.

Task
XSD update – Procedua Civile acts
SegnalazionePerLiquidazioneGiudiziale
SegnalazionePerAmministrazioneSostegno
SegnalazioneMinore
SegnalazioneGenerica
New objects for Procedura Civile acts

Bug
Fixed Crea deposito modal from Consultazione anonima
Fix AttoCostituzioneNuovoAvvocato
Fix Costituzione Semplice

Feb 10, 2026

OnePlatform - Scheduled Maintenance - 1.48.0-HF1

Maintenance

Resolved Feb 10 at 02:30pm CET

We will perform a scheduled maintenance on OnePlatform to deploy release 1.48.0-HF1, which includes an hotfix.

Schedule: 10-02-2025, 14:30 - 15:00 (Europe/Rome – CES/CET).
Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users.

We will actively monitor the rollout and post an update upon completion.
Thank you for your understanding.
The OnePlatform Team

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Feb 10 at 04:00am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Maintenance

Resolved Feb 09 at 11:30pm CET

EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Feb 09, 2026

Partial unavailability of the PreventGo application for textual documents

Degraded

Resolved Feb 09 at 11:38am CET

Post-mortem: Partial Unavailability of Textual Document Processing

Incident date: February 2, 2026

Duration: 10:07 – 15:36 CET

Affected service: PreventGo – Textual document processing (OCR)

Summary

On February 2, 2026, PreventGo experienced a partial disruption affecting the processing of textual documents. The issue was caused by an outage on an upstream OCR licensing service, which prevented license validation and OCR processing. Other PreventGo services remained a...

2 previous updates

OnePlatform - Scheduled Maintenance - 1.48.0

Maintenance

Resolved Feb 09 at 10:00am CET

We will perform a scheduled maintenance on OnePlatform to deploy release 1.48.0, which includes an hotfix.

Schedule: 09-02-2025, 10:00 - 11:00 (Europe/Rome – CES/CET).
Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users.

We will actively monitor the rollout and post an update upon completion.
Thank you for your understanding.
The OnePlatform Team

Onboarding - Scheduled Maintenance

Maintenance

Resolved Feb 09 at 07:00am CET

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our system's capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Feb 09 at 06:32am CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.8.0.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.8.0.0), we do not expect disservice.

SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Maintenance

Resolved Feb 09 at 06:00am CET

On 9 February 2026, the LEAN PROD ENVIRONMENT will be under maintenance during the window 6.00-8.00. We do not expect disservice.

SCHEDULED MAINTENANCE - TST ESP

Maintenance

Resolved Feb 09 at 06:00am CET

On 9 February 2026, the ESP PROD ENVIRONMENT will be under maintenance during the window 6.00-8.00. We do not expect disservice.