Previous incidents

Dear customer, the issue has been fully resolved and everything is back to normal.
We apologize for the inconvenience while we work to improve our systems to prevent future recurrences.

Dear customers,
Kindly note that an incident is impacting our FaceMatch solution on the Production platform.
We are currently investigating this incident and will provide more information when available.
Estimated start time: 11h14(CEST)
Thank you for your understanding.
Best Regards

Dear customer, the system has been restored to full functionality since the last update given. Our team will implement precautionary measures to avoid this problem in the future. We apologize for the inconvenience.

The problem has been resolved.

We are receiving reports that the PEC webmail at webmail.namirial.it is unreachable for customers connecting via Vodafone network with 'Rete Sicura" service enabled. There are no issues with PEC traffic or other FQDNs. The problem is under investigation.

The problem has been resolved.

Dear customer, our team has resolved the issue and is continuing to monitor the situation. We apologize for the inconvenience.

Our team has resolved the issue with greater speed than anticipated, and the system is already operational. We sincerely apologize for the inconvenience caused. We will continue with constant monitoring of the platform and implement the corrective actions necessary to prevent the recurrence of the same problem.

The isse is solved, we apologize for any inconvenience caused.

The systems are back online. The root cause was maintenance work performed by the connectivity provider.

Lo SDI ha comunicato la risoluzione del problema relativo allo scarto 00300 IdCodice non valido.

Invitiamo i clienti che hanno ricevuto tale scarto a riemettere e ritrasmettere le fatture precedentemente scartate.

The issue is completely resolved. All the systems are now working nominally