Previous incidents
Onboarding Today Degradation
Resolved May 10 at 02:50pm CEST
The service is operational, and being monitored.
1 previous update
LiveID+ issues with WebRTC connection
Resolved May 09 at 02:40pm CEST
The issue has been resolved and the service is now fully functional.
1 previous update
Onboarding Today Degradation
Resolved May 09 at 12:41pm CEST
Some problems have persisted after the previous fix. We have managed to apply a second fix and restarted the queue processing and all problems are now resolved. We are still actively monitoring the system but the service is fully restored.
2 previous updates
Infrastructure issues on Lean Disposable and SPID services
Resolved May 08 at 07:11pm CEST
We have closed the analysis activities. Services are up and running. We apologize for the disruption.
2 previous updates
Trust Services Unavailable
Resolved May 08 at 06:22pm CEST
We have restored services but we are still monitoring and performing a root cause analysis to avoid new issues
1 previous update
LiveID+ TEST - Issues with the WebRTC connection
Resolved May 08 at 12:24pm CEST
The service has been restored, but the team is continuing to investigate the cause of the problem.
3 previous updates
PEC Authentication problems
Resolved Apr 29 at 06:20pm CEST
We are experiencing authentication issues with the message consultation and sending services. We are actively working to resolve the issue as soon as possible.
Onboarding Today Degradation
Resolved Apr 29 at 04:14pm CEST
We confirm that the fix resolved the issue for the affected customers. The system is restored and all the features are working as expected.
Closing the incident.
2 previous updates
Onboarding Today degradation
Resolved Apr 18 at 12:50pm CEST
The issue is now solved. Thanks for your patience, we apologize for the inconvenience.
1 previous update
SDI services unreachable / Servizi SDI irraggiungibili
Resolved Apr 10 at 04:08pm CEST
English version (Italian version follows underneath)
Noting that there are no further anomalies since the previous update, we close this report.
Versione in italiano
Notando che non vi sono ulteriori anomalie dopo il precedente aggiornamento, chiudiamo questa segnalazione.
2 previous updates
SDI services unreachable / Servizi SDI irraggiungibili
Resolved Apr 07 at 06:11pm CEST
English version (Italian version follows underneath)
No new error report since 17:40, we will keep the monitoring.
Versione in italiano
Nessuna nuova segnalazione di errore dalle 17:40, provvediamo comunque a tenere monitorato il flusso.
4 previous updates
SDI services unreachable / Servizi SDI irraggiungibili
Resolved Apr 04 at 03:18pm CEST
English version (Italian version follows underneath)
Noting that there are no further anomalies since the previous update, we close this report.
Versione in italiano
Notando che non vi sono ulteriori anomalie dopo il precedente aggiornamento, chiudiamo questa segnalazione.
2 previous updates
Issues on accessing files using api v5
Resolved Apr 03 at 12:50pm CEST
The investigation on the issue is completed there is no impact on the system and we are now going to close the incident. Thank you
1 previous update