Previous incidents

October 2025
No incidents reported
September 2025
Sep 11, 2025
1 incident

Degradation in Shop PEC

Resolved Sep 11 at 03:43pm CEST

We have found and resolved the issue

1 previous update
Sep 03, 2025
1 incident

Degradation in Onboarding

Degraded

Resolved Sep 03 at 12:00pm CEST

We have found and resolved an issue in the email service. Message queues are recovering and services are coming back to nominal behavior.

1 previous update
August 2025
Aug 04, 2025
1 incident

Partial unavailability of the PreventGo application for text documents

Resolved Aug 04 at 05:22pm CEST

Partial unavailability of the PreventGo application for text documents, due to a software licence issue that has caused it to crash.

Start date: 11:50 CEST
End date: 13:08

A total of 128 failed requests out of a total of approximately 1,600