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Partial unavailability of the PreventGo application for text documents

Aug 04 at 05:22pm CEST
Affected services
PreventGo - PRODUCTION

Resolved
Aug 04 at 05:22pm CEST

Partial unavailability of the PreventGo application for text documents, due to a software licence issue that has caused it to crash.

Start date: 11:50 CEST
End date: 13:08

A total of 128 failed requests out of a total of approximately 1,600