Previous incidents

Activity is now regular

We are currently experiencing access issues affecting our institutional PEC webmail platforms (webmail.sicurezzapostale.it and webmail.namirial.it). In some cases, the login form fails to appear, preventing users from entering their credentials.

Preliminary analysis indicates that approximately 20% of access attempts are impacted.

We will provide updates as soon as we have more information. We apologize for the inconvenience and thank you for your patience.

The incident has now been resolved.

All services have been fully restored and are now operating normally.
The issue has been resolved, and we are continuing to monitor the system to ensure stability.
We apologize for any inconvenience caused and thank you for your patience.
For more details, please refer to the incident report that will be available soon.

We have identified and resolved a potential issue. All system are working as expected.

The TLS certificate that caused the service outage has been renewed. The service is now operational.

Our service is now up and running.

We continue to monitor.
An incident report will be sent out tomorrow.

The service is operational, and being monitored.

The issue has been resolved and the service is now fully functional.

Some problems have persisted after the previous fix. We have managed to apply a second fix and restarted the queue processing and all problems are now resolved. We are still actively monitoring the system but the service is fully restored.

We have closed the analysis activities. Services are up and running. We apologize for the disruption.

We have restored services but we are still monitoring and performing a root cause analysis to avoid new issues

The service has been restored, but the team is continuing to investigate the cause of the problem.