Previous incidents

All Trust Services are fully operational. We are continuing to monitor for any anomalies.

Dear customer, the issue has been fully resolved and everything is back to normal.
We apologize for the inconvenience while we work to improve our systems to prevent future recurrences.

Dear customers,
Kindly note that an incident is impacting our FaceMatch solution on the Production platform.
We are currently investigating this incident and will provide more information when available.
Estimated start time: 11h14(CEST)
Thank you for your understanding.
Best Regards

Dear customer, the system has been restored to full functionality since the last update given. Our team will implement precautionary measures to avoid this problem in the future. We apologize for the inconvenience.