Previous incidents

Dear customers,

We are pleased to inform you that our services are now fully operational and that the slowness and delays previously reported have been resolved.

Thank you for your understanding.

An issue affecting document submissions occurred between 6:55 AM and 10:40 AM. The issue has now been resolved, and everything is back to normal. We are continuing to monitor the situation closely.

Cause resolved, the issue was due to the cache of the bulk digital signature applied, which has now been cleared. We no longer have any reports of this in the system, you can proceed again with sending einvoices.

The issue has been resolved and the query (consultation) service on the PCT Enterprise instance is available again for both traditional and PDA access.

Dear Customer the incident is now solved and the situation is back to normality, we'll continue to improve our services in order to avoid future problems. We also would like to apologize for the inconvenience this may have caused.