Previous incidents
Slower response time on Trust&Sign
Resolved Jun 25, 2026 at 1:15pm UTC
Performance of Trust&Sign and distribution of webhooks is now nominal
1 previous update
Outage of the SecNumCloud France region
Resolved Jun 24, 2026 at 11:34pm UTC
Dear customer, the issue affecting FR2 region is still under attention by the cloud provider which is operating to resolve the situation.
2 previous updates
Email Platform Outage
Resolved Jun 24, 2026 at 6:48pm UTC
The email platform is back online since June 24 at 8:48 p.m. CEST
All Trust and Sign notifications have been sent.
Thank you for your patience.
2 previous updates
Prevent Go textual documents can not be processed
Resolved Jun 10, 2026 at 3:55pm UTC
The issue with our provider was fixed
2 previous updates
Fixed
Resolved Jun 10, 2026 at 3:46pm UTC
The issue with our provider was fixed
Degraded Performance on LTA Service RO1
Resolved Jun 9, 2026 at 7:51am UTC
The issue affecting the LTA service in Romania has been resolved. All systems are now operating normally.
Thank you for your patience.
1 previous update
Invio email verso domini libero.it e virgilio.it non funzionanti
Resolved Jun 5, 2026 at 11:42am UTC
Gentile cliente il problema delle email verso i domini libero.it e virgilio.it è stato risolto da parte del team tecnico che gestisce tali servizi, vi invitiamo a riprovare e ci scusiamo per ogni eventuale disagio che è stato causato.
1 previous update
Prevent Go unavailable
Resolved Jun 3, 2026 at 3:42pm UTC
All issues are resolved
1 previous update