Previous incidents
E-mail delivery delayed on eSAW
Resolved Sep 30, 2025 at 10:32am UTC
We solved the issue in saas.esignanywhere.net and www.significant.com, all the new envelopes will be sent immediately, old ones are still delayed and will be processed as soon as possible, we apologize for this issue.
2 previous updates
Issues on lean disposable
Resolved Sep 27, 2025 at 11:57am UTC
The services are operational. We apologize for the inconvenience.
2 previous updates
Upload errors in Saas.esignanywhere.net
Resolved Sep 25, 2025 at 09:01am UTC
The issue is 100% solved, we apologize for any inconvenience.
PreventGO: Issues with OCR service
Resolved Sep 17, 2025 at 08:38pm UTC
Issue is now resolved.
1 previous update
Degradation in ID-HUB API
Resolved Sep 16, 2025 at 03:07pm UTC
The issue has been resolved and all the systems are working nominally.
1 previous update
Degradation in Shop PEC
Resolved Sep 11, 2025 at 01:43pm UTC
We have found and resolved the issue
1 previous update
Degradation in Onboarding
Resolved Sep 03, 2025 at 10:00am UTC
We have found and resolved an issue in the email service. Message queues are recovering and services are coming back to nominal behavior.
1 previous update
Degradation in Onboarding API
Resolved Jul 22, 2025 at 12:14pm UTC
The issue has been resolved. All the systems are working properly.
1 previous update
Issues on Lean Disposable
Resolved Jul 01, 2025 at 03:51pm UTC
Activity is now regular
Webmail PEC – Access Issues
Resolved Jul 01, 2025 at 07:19am UTC
We are currently experiencing access issues affecting our institutional PEC webmail platforms (webmail.sicurezzapostale.it and webmail.namirial.it). In some cases, the login form fails to appear, preventing users from entering their credentials.
Preliminary analysis indicates that approximately 20% of access attempts are impacted.
We will provide updates as soon as we have more information. We apologize for the inconvenience and thank you for your patience.