Previous incidents

Partial unavailability of the PreventGo application for text documents, due to a software licence issue that has caused it to crash.

Start date: 11:50 CEST
End date: 13:08

A total of 128 failed requests out of a total of approximately 1,600

The issue has been resolved. All the systems are working properly.

Activity is now regular

We are currently experiencing access issues affecting our institutional PEC webmail platforms (webmail.sicurezzapostale.it and webmail.namirial.it). In some cases, the login form fails to appear, preventing users from entering their credentials.

Preliminary analysis indicates that approximately 20% of access attempts are impacted.

We will provide updates as soon as we have more information. We apologize for the inconvenience and thank you for your patience.

The incident has now been resolved.

All services have been fully restored and are now operating normally.
The issue has been resolved, and we are continuing to monitor the system to ensure stability.
We apologize for any inconvenience caused and thank you for your patience.
For more details, please refer to the incident report that will be available soon.

We have identified and resolved a potential issue. All system are working as expected.

The TLS certificate that caused the service outage has been renewed. The service is now operational.

Our service is now up and running.

We continue to monitor.
An incident report will be sent out tomorrow.