Previous incidents

We are experiencing authentication issues with the message consultation and sending services. We are actively working to resolve the issue as soon as possible.

We confirm that the fix resolved the issue for the affected customers. The system is restored and all the features are working as expected.

Closing the incident.

The issue is now solved. Thanks for your patience, we apologize for the inconvenience.

English version (Italian version follows underneath)

Noting that there are no further anomalies since the previous update, we close this report.

Versione in italiano

Notando che non vi sono ulteriori anomalie dopo il precedente aggiornamento, chiudiamo questa segnalazione.

English version (Italian version follows underneath)

No new error report since 17:40, we will keep the monitoring.

Versione in italiano

Nessuna nuova segnalazione di errore dalle 17:40, provvediamo comunque a tenere monitorato il flusso.

English version (Italian version follows underneath)

Noting that there are no further anomalies since the previous update, we close this report.

Versione in italiano

Notando che non vi sono ulteriori anomalie dopo il precedente aggiornamento, chiudiamo questa segnalazione.

The investigation on the issue is completed there is no impact on the system and we are now going to close the incident. Thank you

We had a degradation of the service of a few minutes. The service seems to be restored, but we are monitoring and will update in an hour.

We are back to normal situation right now, the issue was solved by our team. While we continue to monitor the situation, apologize for the problem.

Issue has been solved. We are monitoring