Previous incidents

October 2024
Oct 29, 2024
1 incident

Importante: Avviso di Phishing – E-mail Malevoli non inviate da Namirial / Im...

Resolved Nov 04 at 09:31am CET

Versione in italiano (segue versione in inglese)

Per la Vostra sicurezza Vi raccomandiamo di prestare la massima attenzione e di diffidare di e-mail sospette, anche segnalando ai vostri contatti che Namirial non è responsabile di queste comunicazioni fraudolente.


English version

For your safety, we highly recommend exercising caution and being wary of suspicious emails, informing your contacts that Namirial is not responsible for these fraudulent comm...

1 previous update

Oct 14, 2024
2 incidents

Issues regarding SWS SaaS

Downtime

Resolved Oct 14 at 03:48pm CEST

This incident has been resolved.

1 previous update

Slow services

Downtime

Resolved Oct 14 at 03:13pm CEST

We are closing the incident since the issue is now solved and all the monitors are reporting a good status.

2 previous updates

Oct 08, 2024
1 incident

saas.esignanywhere.net notifications delay

Degraded

Resolved Oct 08 at 02:01pm CEST

The team fixed the issue and are still monitoring the situation. We apologize for the issue.

1 previous update

September 2024
Sep 30, 2024
2 incidents

Generalised slowdown for e-Invoicing service dependencies / Rallentamenti gen...

Degraded

Resolved Sep 30 at 08:15pm CEST

English version (Italian version follows underneath)

Performance is normalised, we do not notice any files in the processing queue, we therefore close the report and remain available as usual for any individual cases.


Versione in italiano

Le prestazioni risultano normalizzate, non notiamo file fermi in coda di elaborazione, chiudiamo quindi la segnalazione e rimaniamo come di consueto a disposizione per eventuali singole casistiche.

1 previous update

Failure to consult Electronic Invoices / Mancata consultazione Fatture Elettr...

Degraded

Resolved Sep 30 at 02:47pm CEST

The situation has been fully re-established by the monitoring since 12.30 p.m., we close the report and remain available at the dedicated channels should any residual cases be highlighted.


Versione in italiano

La situazione risulta completamente ristabilita dal monitoraggio eseguito dalle 12:30, chiudiamo la segnalazione e rimaniamo a disposizione presso i canali dedicati qualora si sottolineassero casistiche residue.

3 previous updates

Sep 17, 2024
1 incident

Failure to load webpart Electronic Passive Invoices / Mancato caricamento web...

Degraded

Resolved Sep 17 at 09:40pm CEST

English version (Italian version follows underneath)

The monitoring, after the initial disposal of queues accumulated during the day, does not indicate any slowdowns or further exceptions, however, we remain available on dedicated helpdesk channels.


Versione in italiano

Il monitoraggio, dopo lo smaltimento iniziale delle code accumulate durante la giornata, non segnala rallentamenti o ulteriori eccezioni, per eventuali singole casistiche rimaniamo com...

3 previous updates

August 2024
No incidents reported