Namirial - Service Status Page
All Systems Operational

About This Site

Welcome!
With this page you can monitor the status of our services in real time.
We have chosen maximum transparency for our customers and partners.
We are sure that you will appreciate the performances of Namirial services.
For NamirialArchive® services, our servers have the time synchronized automatically with the ntp Time.nist.gov server.
Test Trust Service Provider environment, maintenance window are: Mon-Thu 4pm-6pm and Fry 3pm-6pm.

eSignAnyWhere - saas.esignanywhere.net Operational
90 days ago
99.95 % uptime
Today
eSAW UI (saas.esignanywhere.net) ? Operational
90 days ago
100.0 % uptime
Today
Viewer UI (saas.esignanywhere.net) ? Operational
90 days ago
99.91 % uptime
Today
REST API (saas.esignanywhere.net) ? Operational
90 days ago
99.94 % uptime
Today
eSignAnyWhere - significant.com Operational
90 days ago
100.0 % uptime
Today
eSAW UI (significant.com) ? Operational
90 days ago
100.0 % uptime
Today
Viewer UI (significant.com) ? Operational
90 days ago
100.0 % uptime
Today
REST API (significant.com) ? Operational
90 days ago
100.0 % uptime
Today
Trust Services Operational
90 days ago
99.95 % uptime
Today
CA Services ? Operational
90 days ago
99.93 % uptime
Today
Identity Services (SPID) ? Operational
90 days ago
99.93 % uptime
Today
OnBoarding ? Operational
90 days ago
99.93 % uptime
Today
SMS - Service Operational
90 days ago
100.0 % uptime
Today
SWS SaaS ? Operational
90 days ago
99.98 % uptime
Today
Portal ? Operational
90 days ago
99.93 % uptime
Today
Lean Disposable Operational
90 days ago
99.92 % uptime
Today
ESP SaaS Operational
90 days ago
99.99 % uptime
Today
Trust Services (Test Environment) Operational
90 days ago
99.99 % uptime
Today
CA Services Operational
90 days ago
100.0 % uptime
Today
Identity Services (SPID) Operational
90 days ago
100.0 % uptime
Today
OnBoarding ? Operational
90 days ago
100.0 % uptime
Today
Lean Disposable Operational
90 days ago
99.99 % uptime
Today
LiveID+ Operational
90 days ago
100.0 % uptime
Today
NamirialArchive ? Operational
90 days ago
99.98 % uptime
Today
WEB Services Transmission of e-invoices ? Operational
90 days ago
99.99 % uptime
Today
WEB Services Receiving of e-invoices ? Operational
90 days ago
99.99 % uptime
Today
API NSO (Nodo Smistamento Ordini) ? Operational
90 days ago
100.0 % uptime
Today
WEB Services Provisioning ? Operational
90 days ago
99.97 % uptime
Today
eFLOW Signature Services ? Operational
90 days ago
100.0 % uptime
Today
ECM NamirialArchive IT1 Web Portal (ex LegalSolutionDOC) ? Operational
90 days ago
99.97 % uptime
Today
LTA NamirialArchive IT1 (ex LegalSolutionDOC) ? Operational
90 days ago
100.0 % uptime
Today
ECM NamirialArchive IT2 Web Portal (ex StrongDOX) ? Operational
90 days ago
99.88 % uptime
Today
LTA NamirialArchive IT2 (ex StrongDOX) ? Operational
90 days ago
100.0 % uptime
Today
ECM NamirialArchive RO1 Web Portal ? Operational
90 days ago
100.0 % uptime
Today
LTA NamirialArchive RO1 ? Operational
90 days ago
100.0 % uptime
Today
ECM NamirialArchive ES1 Web Portal ? Operational
90 days ago
100.0 % uptime
Today
LTA NamirialArchive ES1 ? Operational
90 days ago
100.0 % uptime
Today
PEC Operational
90 days ago
99.95 % uptime
Today
Web Client ? Operational
90 days ago
99.93 % uptime
Today
Client access ? Operational
90 days ago
99.93 % uptime
Today
Receiving messages ? Operational
90 days ago
99.93 % uptime
Today
Sending messages ? Operational
90 days ago
99.93 % uptime
Today
Shop PEC ? Operational
90 days ago
99.97 % uptime
Today
Support service ? Operational
90 days ago
100.0 % uptime
Today
PCT ? Operational
90 days ago
99.94 % uptime
Today
PCT Entreprise ? Operational
90 days ago
99.94 % uptime
Today
PCT Namirial ? Operational
90 days ago
99.94 % uptime
Today
TAX Platform Operational
90 days ago
100.0 % uptime
Today
MyNamirial - PROD Operational
90 days ago
100.0 % uptime
Today
OIDC Provider ? Operational
90 days ago
100.0 % uptime
Today
Profile Web App ? Operational
90 days ago
100.0 % uptime
Today
MyNamirial - PREPROD Operational
90 days ago
100.0 % uptime
Today
OIDC Provider ? Operational
90 days ago
100.0 % uptime
Today
Profile Web App ? Operational
90 days ago
100.0 % uptime
Today
Vertical Software Operational
90 days ago
100.0 % uptime
Today
SGAPro ? Operational
90 days ago
100.0 % uptime
Today
CNPA Online ? Operational
90 days ago
100.0 % uptime
Today
eSignAnyWhere - latam.esignanywhere.net Operational
90 days ago
99.93 % uptime
Today
REST API (latam.esignanywhere.net) ? Operational
90 days ago
99.9 % uptime
Today
eSAW UI (latam.esignanywhere.net) ? Operational
90 days ago
100.0 % uptime
Today
Viewer UI (latam.esignanywhere.net) ? Operational
90 days ago
99.9 % uptime
Today
Clickwrap - clickwrap.namirial.app Operational
90 days ago
100.0 % uptime
Today
Clickwrap Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Clickwrap API ? Operational
90 days ago
100.0 % uptime
Today
Clickwrap - clickwrap-demo.namirial.app Operational
90 days ago
100.0 % uptime
Today
Clickwrap Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Clickwrap API ? Operational
90 days ago
100.0 % uptime
Today
Building In Cloud Operational
90 days ago
100.0 % uptime
Today
app.buildingincloud.net Operational
90 days ago
100.0 % uptime
Today
app2.buildingincloud.net Operational
90 days ago
100.0 % uptime
Today
One Platform Operational
90 days ago
100.0 % uptime
Today
License Manager API Operational
90 days ago
100.0 % uptime
Today
Monitoring API Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 2024 - 17:02 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 2024 - 17:00 CEST
Scheduled - Preparatory activity for the maintanance update on the 18 Oct. No downtime expected.
Oct 14, 2024 - 16:15 CEST
PEC Shop Oct 16, 2024 07:00-09:00 CEST
DB Maintenance. Downtime during the maintenance.
Posted on Oct 09, 2024 - 08:22 CEST
Email Gateway maintenance Oct 16, 2024 22:00-23:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Oct 15, 2024 - 10:32 CEST
PEC Shop - Upgrade to carrello-1.74.0 Oct 17, 2024 08:00-09:00 CEST
Stripe notifications improvements.
No downtime expected.

Posted on Oct 09, 2024 - 08:21 CEST
PEC Service - Extraordinary system maintenance Oct 18, 2024 22:00 - Oct 19, 2024 03:00 CEST
Vi informiamo che venerdì 18 ottobre 2024, dalle ore 22:00 alle 3:00 di sabato 19 ottobre, verrà effettuata una manutenzione straordinaria sul servizio PEC Namirial.
Questo è un intervento importante che ci consente di fare un deciso passo in avanti nell'ambito della sicurezza, affidabilità e gestione del servizio.

Durante l'intervento potranno verificarsi disservizi anche completi su invio, ricezione, consultazione e gestione delle caselle PEC. Nessun messaggio in ingresso sarà perso ma potranno esserci ritardi nella consegna.

Ci scusiamo per gli eventuali disagi e vi ringraziamo per la comprensione

--- ENGLISH VERSION ---

We inform you that on Friday, October 18, 2024, from 10:00 PM until 3:00 AM on Saturday, October 19, extraordinary maintenance will be carried out on the Namirial PEC service.
This is an important intervention that will allow us to make significant progress in terms of security, reliability, and service management.

During the maintenance, there may be full service disruptions affecting the sending, receiving, consultation, and management of PEC mailboxes.
No incoming messages will be lost, but delays in delivery may occur.

We apologize for any inconvenience and thank you for your understanding.

Posted on Oct 10, 2024 - 12:03 CEST
Trust services maintenance Oct 22, 2024 08:00-09:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Oct 15, 2024 - 14:56 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 08, 2024 - 09:43 CEST
Scheduled - Security fix.
No downtime expected.

Oct 04, 2024 - 09:14 CEST
Past Incidents
Oct 16, 2024

No incidents reported today.

Oct 15, 2024
Completed - The scheduled maintenance has been completed.
Oct 15, 13:12 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (24.10.0.8)
Oct 15, 13:05 CEST
Completed - The scheduled maintenance has been completed.
Oct 15, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 15:45 CEST
Completed - The scheduled maintenance has been completed.
Oct 15, 08:47 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (24.10.0.7)
Oct 15, 08:40 CEST
Oct 14, 2024
Resolved - This incident has been resolved.
Oct 14, 15:48 CEST
Investigating - We are noting the unreliability of SWS service by our customers. Our engineering team is working to resolve the situation as quickly as possible. Updates to come soon
Oct 14, 15:32 CEST
Resolved - We are closing the incident since the issue is now solved and all the monitors are reporting a good status.
Oct 14, 15:13 CEST
Monitoring - The issue is now solved, the system is consuming some queues and we'll continue to monitor them.
Oct 14, 13:13 CEST
Investigating - We are facing some slowliness on the system, the team is already on it.
Oct 14, 12:22 CEST
Completed - The scheduled maintenance has been completed.
Oct 14, 12:18 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 14, 11:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:15 CEST
Scheduled - On 14th of October 2024 from 11:15 to 12:15, we will publish version 1.20.0, we do not expect disservice.

In data 14/10/2024 dalle ore 11:15 alle ore 12:15 verrà pubblicata la nuova versione 1.20.0, non ci aspettiamo disservizio.

Oct 14, 11:06 CEST
Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 CEST
Scheduled - During the activity the service will not be available.
Release notes available into the web application.

Oct 10, 15:38 CEST
Completed - The scheduled maintenance has been completed.
Oct 14, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 16:54 CEST
Oct 13, 2024
Completed - The scheduled maintenance has been completed.
Oct 13, 23:39 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 13, 23:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:30 CEST
Scheduled - On 13th of October 2024 from 23:30 to 00:00, we will publish version 1.6.3, we do not expect disservice.

In data 13/10/2024 dalle ore 23:30 alle ore 00:00 verrà pubblicata la nuova versione 1.6.3, non ci aspettiamo disservizio.

Oct 13, 23:22 CEST
Oct 12, 2024

No incidents reported.

Oct 11, 2024
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 10, 13:42 CEST
Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 08:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:45 CEST
Scheduled - Added identification data in the external management system. No downtime expected.
Oct 4, 09:25 CEST
Completed - The scheduled maintenance has been completed.
Oct 10, 02:39 CEST
In progress - Update EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard (29.0.2.2)
Oct 10, 02:31 CEST
Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 09:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:01 CEST
Scheduled - During the activity the service will not be available.
Release notes available into the web application.

Oct 8, 17:09 CEST
Completed - The scheduled maintenance has been completed.
Oct 9, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:00 CEST
Scheduled - New features.
No downtime expected.

Oct 2, 09:57 CEST
Completed - The scheduled maintenance has been completed.
Oct 9, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 14:09 CEST
Completed - The scheduled maintenance has been completed.
Oct 9, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:31 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 2, 09:44 CEST
Oct 8, 2024
Resolved - The team fixed the issue and are still monitoring the situation. We apologize for the issue.
Oct 8, 14:01 CEST
Identified - We are facing some delays in our notifications system, emails and callbacks are coming slowly. The team is already on it.
Oct 8, 13:04 CEST
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 7, 09:57 CEST
Completed - The scheduled maintenance has been completed.
Oct 8, 00:23 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 00:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 CEST
Scheduled - We will be performing scheduled maintenance during this period.
No disruptions are expected for the components involved, and all services should remain fully operational. Thank you for your understanding.

Oct 7, 19:15 CEST
Oct 7, 2024
Completed - The scheduled maintenance has been completed.
Oct 7, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 15:00 CEST
Scheduled - English version (Italian version follows underneath)

Dear Partner,
We hereby inform you that in the environment of TEST have been released updates.

On 7 October 2024 from 15.00 to 18.00 we will release these updates in PRODUCTION environment, we suggest you to stop uploads during these operations.

Long Term Archiving
Update type: Fix
Version: WebService Soap v1.6.1, RestApi LTA v1.6.1
Descriptions of the main changes:
- Fixed the subject of the Submission Report (SR) emails
- Fixed the SIP submission for the subject producers without a VAT number.

Best regards

**********************************
Versione in italiano

Gentile Partner,
con la presente ti informiamo che nell'ambiente di TEST sono stati rilasciati degli aggiornamenti.

In data 7 Ottobre 2024 dalle ore 15:00 alle ore 18:00 tali aggiornamenti verranno rilasciati anche nell'ambiente di Produzione, si consiglia in tale intervallo di tempo di sospendere eventuali versamenti.

Sistema di Conservazione
Tipo di rilascio: Correttiva
Versione Rilasciata: WebService Soap v1.6.1, RestApi LTA v1.6.1
Descrizione delle principali modifiche:
- Corretta l'oggetto delle email relative ai Rapporti di Versamento
- Corretto il versamento di PDV nel caso di soggetti produttori senza partita iva.

Cordiali saluti

Oct 4, 15:29 CEST
Completed - The scheduled maintenance has been completed.
Oct 7, 08:56 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 CEST
Scheduled - Dear User,
we would like to inform you that on Monday, October 7th, from 7:00 AM to 9:00 AM, the portal will be temporarily unavailable to allow for important system updates.
During this time, access to online services will not be possible.
We apologize for any inconvenience and thank you for your understanding.
We remain available for any further assistance.

The Support Team
📧 info@sgapro.it
--------------------------------------------------------------------------------------------------------------
Gentile Utente,
informiamo che lunedì 7 ottobre, dalle ore 7:00 alle ore 9:00, il portale sarà temporaneamente non disponibile per consentire importanti aggiornamenti del sistema.
Durante questo periodo, l'accesso ai servizi online non sarà possibile.
Ci scusiamo per gli eventuali disagi e ringraziamo per la comprensione.
Rimaniamo a disposizione per qualsiasi ulteriore assistenza.

Il team di supporto
📧 info@sgapro.it

Oct 2, 17:02 CEST
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Postmortem - Read details
Oct 3, 23:45 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 22:00 CEST
Scheduled - Dear Partner,
eSignAnyWhere platform (Saas environment - saas.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://demo.esignanywhere.net/
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best regards

Gentile Partner,
è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - saas.esignanywhere.net) per eseguire attività di aggiornamento del servizio.
Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning).
La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/
Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Cordiali saluti

Sep 26, 16:28 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 09:00 CEST
Scheduled - Dear Partner,
eSignAnyWhere platform (Saas environment - latam.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://latam-demo.esignanywhere.net
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best regards

Gentile Partner,
è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - latam.esignanywhere.net) per eseguire attività di aggiornamento del servizio.
Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning).
La nuova versione può essere già provata nell'ambiente di demo https://latam-demo.esignanywhere.net
Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Cordiali saluti

Sep 26, 16:29 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 09:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:01 CEST
Scheduled - Bugfix and improvements.
No downtime expected.

Oct 2, 08:29 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 07:00 CEST
Scheduled - Hotfix to manage bulk upload.
No interruption expected

Oct 2, 09:54 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 00:46 CEST
In progress - Update EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard (29.0.2.2)
Oct 3, 00:46 CEST
Completed - The scheduled maintenance has been completed.
Oct 3, 00:33 CEST
In progress - Update PORTAL Service update / Aggiornamento servizio RAWS_DISPOSABLE (24.9.0.1727880167)
Oct 3, 00:30 CEST
Oct 2, 2024
Completed - The scheduled maintenance has been completed.
Oct 2, 23:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 22:01 CEST
Scheduled - Fix owner section for non-direct users.
Fix for sporadic session error if the user is not authenticated.
No downtime expected.

Sep 30, 12:52 CEST
Completed - The scheduled maintenance has been completed.
Oct 2, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 22:00 CEST
Scheduled - Dear Partner,
eSignAnyWhere platform (Saas environment - significant.com) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://demo.esignanywhere.net/
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best regards

Gentile Partner,
è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - significant.com) per eseguire attività di aggiornamento del servizio.
Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning).
La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/
Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Cordiali saluti

Sep 26, 16:28 CEST
Completed - The scheduled maintenance has been completed.
Oct 2, 13:14 CEST
In progress - Update RAWS Service update / Aggiornamento servizio RAWS (24.9.1-hf2)
Oct 2, 13:06 CEST
Completed - The scheduled maintenance has been completed.
Oct 2, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 08:01 CEST
Scheduled - The stack for managing statistical data will be updated to automate the collection and internal sharing of information.
No interruption expected

Sep 27, 10:15 CEST