Previous incidents

July 2023
Jul 25, 2023
1 incident

SDI Issue on notifications, active invoices - Problema SDI con notifiche, fat...

Degraded

Resolved Jul 27 at 01:01pm CEST

This incident has been resolved.

1 previous update

Jul 24, 2023
1 incident

SDI Issue on notifications, active invoices - Problema SDI con notifiche, fat...

Degraded

Resolved Jul 25 at 09:41am CEST

This incident has been resolved.

2 previous updates

Jul 21, 2023
1 incident

Delays receiving electronic invoice income and outcome notifications / Rallen...

Degraded

Resolved Jul 21 at 04:46pm CEST

This incident has been resolved.

2 previous updates

Jul 14, 2023
1 incident

Delays receiving electronic invoice outcome notifications / Rallentamenti ric...

Resolved Jul 18 at 04:01pm CEST

English version (Italian version follows underneath)

From our monitoring, we note that the problem on the SDI side has been resolved.


Versione in italiano

Da monitoraggio notiamo che il problema lato SDI è rientrato.

1 previous update

June 2023
Jun 30, 2023
1 incident

Error while sending Electronic Invoices - Errore in fase di invio Fatture Ele...

Resolved Jun 30 at 01:27pm CEST

English version (Italian version follows underneath)

Many customers have been reporting problems sending electronic invoices since around 11.00 a.m., the case was unintentionally generated by end-of-month monitoring activities, and was resolved at 11.48 a.m.


Versione in italiano

Molti clienti segnalano problemi in fase di invio delle fatture elettroniche dalle 11:00 circa, la casistica è stata involontariamente generata dalle attività di monitoraggio di fine...

Jun 22, 2023
1 incident

Delay on email notification service

Degraded

Resolved Jun 22 at 11:57pm CEST

The problem has been solved.

2 previous updates

Jun 13, 2023
1 incident

Workstep Controller error on https://saas.esignanywhere.net

Resolved Jun 13 at 02:34pm CEST

Some customers have experienced an issue on the saas.esygnanywhere.net platform starting around 12. The issue was fully resolved around 1:25pm and we are monitoring it.

May 2023
May 05, 2023
1 incident

SDI Issue on notifications, active and passive invoices - Problema SDI con no...

Degraded

Resolved May 05 at 05:10pm CEST

English version (Italian version follows underneath)

The issue is now resolved and flows are correctly managed.


Versione in italiano

Il problema è rientrato e i flussi sono gestiti correttamente.

2 previous updates