Previous incidents

November 2021
Nov 18, 2021
1 incident

SDI Issue on passive invoices - Problema SDI con fatture passive

Resolved Nov 18 at 03:05pm CET

English version (Italian version follows underneath)

The Interchange System (SDI) is sending us the passive invoices. Problem solved.

Versione in italiano

Il sistema di interscambio (SDI) ha ripreso ad inviare le fatture passive. Problema risolto.

1 previous update
October 2021
Oct 20, 2021
1 incident

Problems of unavailability of the database / Indisponibilità database

Degraded

Resolved Oct 20 at 12:52pm CEST

English version
The problem has been solved, the services are available.

Italian version
Il problema è stato risolto, i servizi sono disponibili.

2 previous updates
Oct 13, 2021
3 incidents

eSAW Connectivity problems / eSAW Problemi di connettività

Degraded

Resolved Oct 13 at 05:32pm CEST

English version
Services came back available, connectivity issues were resolved.

Italian version
I servizi sono tornati disponibili, i problemi di connettività sono stati risolti.

2 previous updates

LTA & eInvoice Connectivity problems / LTA & eInvoice Problemi di connettività

Degraded

Resolved Oct 13 at 05:32pm CEST

English version
Services came back available, connectivity issues were resolved.

Italian version
I servizi sono tornati disponibili, i problemi di connettività sono stati risolti.

4 previous updates

Connectivity problems / Problemi di connettività

Downtime

Resolved Oct 13 at 04:28pm CEST

This incident has been resolved.

1 previous update
September 2021
Sep 21, 2021
1 incident

legal.solutiondocondemand.com is not available / legal.solutiondocondemand.co...

Downtime

Resolved Sep 21 at 02:04pm CEST

English version
The problem has been solved, the system is fully operational again.

Italian version
Il problema è stato risolto, il sistema è tornato pienamente operativo.

3 previous updates
Sep 10, 2021
1 incident

SDI Issue on active invoices - Problema SDI con fatture attive

Resolved Sep 10 at 11:02am CEST

English version (Italian version follows underneath)

SDI solved the problem, now they respond correctly when invoices are sent to them.

Versione in italiano

SDI ha risolto il problema, ora rispondono correttamente all'invio delle fatture.

1 previous update
Sep 03, 2021
1 incident

2C Solution: Update Active and Passive Electronic Invoices (Postponement) / A...

Resolved Sep 03 at 11:08am CEST

English version (Italian version follows underneath)

Dear Partner,
we hereby inform you that this planned update in the Legal PRODUCTION environment previously announced and scheduled for yesterday was postponed

Active Electronic Invoices
Update type: Improvement and bug fix
Version: WebService v1.24.2

Passive Electronic Invoices
Update type: Fix
Version: Web Service v1.14.4

With due notice in the next few days we will communicate the new date and time of release.
Best Regards

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