Previous incidents

June 2023
Jun 30, 2023
1 incident

Error while sending Electronic Invoices - Errore in fase di invio Fatture Ele...

Resolved Jun 30 at 01:27pm CEST

English version (Italian version follows underneath)

Many customers have been reporting problems sending electronic invoices since around 11.00 a.m., the case was unintentionally generated by end-of-month monitoring activities, and was resolved at 11.48 a.m.

Versione in italiano

Molti clienti segnalano problemi in fase di invio delle fatture elettroniche dalle 11:00 circa, la casistica è stata involontariamente generata dalle attività di monitoraggio di fine...
Jun 22, 2023
1 incident

Delay on email notification service

Degraded

Resolved Jun 22 at 11:57pm CEST

The problem has been solved.

2 previous updates
Jun 13, 2023
1 incident

Workstep Controller error on https://saas.esignanywhere.net

Resolved Jun 13 at 02:34pm CEST

Some customers have experienced an issue on the saas.esygnanywhere.net platform starting around 12. The issue was fully resolved around 1:25pm and we are monitoring it.
May 2023
May 05, 2023
1 incident

SDI Issue on notifications, active and passive invoices - Problema SDI con no...

Degraded

Resolved May 05 at 05:10pm CEST

English version (Italian version follows underneath)

The issue is now resolved and flows are correctly managed.

Versione in italiano

Il problema è rientrato e i flussi sono gestiti correttamente.

2 previous updates
April 2023
Apr 12, 2023
1 incident

SDI Issue on notifications, active and passive invoices - Problema SDI con no...

Degraded

Resolved Apr 13 at 01:05pm CEST

English version (Italian version follows underneath)

Interchange System is now working stably.

Versione in italiano

Il Sistema d'Interscambio sta funzionando in maniera stabile.

3 previous updates