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Degraded

SDI Issue on notifications, active and passive invoices - Problema SDI con notifiche, fatture attive e passive

Apr 12, 2023 at 3:49pm UTC
Affected services
WEB Services Receiving of e-invoices
WEB Services Transmission of e-invoices
ECM NamirialArchive IT1 Web Portal (eu-it1-app.namirialarchive.com)
LTA NamirialArchive IT1 (ex LegalSolutionDOC)
LTA NamirialArchive IT2 (ex StrongDOX)

Resolved
Apr 13, 2023 at 11:05am UTC

English version (Italian version follows underneath)

Interchange System is now working stably.

Versione in italiano

Il Sistema d'Interscambio sta funzionando in maniera stabile.

Updated
Apr 13, 2023 at 7:17am UTC

English version (Italian version follows underneath)

The Interchange System (SDI) is now up and running, the problem has been declared as dependent from an high amount of data transmitted to their systems. Now these data are being processed, we are monitoring the situation.

Versione in italiano

Il sistema di interscambio (SDI) è tornato a rispondere, il problema è stato dichiarato come dipendente da un alto flusso di dati trasmessi ai loro sistemi. Questi dati stanno ora venendo processati, stiamo monitorando l'andamento della situazione.

Updated
Apr 12, 2023 at 3:58pm UTC

We are continuing to work on a fix for this issue.

Created
Apr 12, 2023 at 3:49pm UTC

English version (Italian version follows underneath)

The Interchange System (SDI) is not allowing active invoices to be sent and is not sending us neither notifications nor passive invoices since 04:30 PM. We have contacted them, they are checking. We will keep you updated on solving the problem as soon as possible.

Versione in italiano

Il sistema di interscambio (SDI) non sta consentendo l'invio di fatture attive e non ci sta inviando notifiche né fatture passive dalle 16:30. Li abbiamo contattati, stanno controllando. Vi terremo aggiornati sulla soluzione del problema il più presto possibile.