Previous incidents

Dec 19, 2025

Trust services maintenance

Maintenance

Resolved Dec 19 at 12:10pm CET

Trust services maintenance

SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Maintenance

Resolved Dec 18 at 10:00pm CET

On 18 December 2025, the LEAN PROD ENVIRONMENT will be under maintenance during the window 22.00-00.00. We do not expect disservice.

Dec 18, 2025

Issues on TSP services

Downtime

Resolved Dec 18 at 12:27pm CET

System are up and running.
We're investigating about the root cause.

2 previous updates

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Dec 18 at 10:02pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.2), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.2), we do not expect disservice.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Dec 18 at 10:01pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.2), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.2), we do not expect disservice.

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Maintenance

Resolved Dec 18 at 05:41pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.2), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.2), we do not expect disservice.

Trust services maintenance

Maintenance

Resolved Dec 18 at 02:45pm CET

Trust services maintenance

Trust services maintenance

Maintenance

Resolved Dec 18 at 01:50pm CET

Trust services maintenance

PEC Service - Management web portal - Scheduled update 2.2.1

Maintenance

Resolved Dec 18 at 08:00am CET

Internal bugfix. No downtime expected

SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Maintenance

Resolved Dec 17 at 10:00pm CET

On 17 December 2025, the LEAN PROD ENVIRONMENT will be under maintenance during the window 22.00-00.00. We do not expect disservice.

Dec 17, 2025

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Dec 17 at 10:02pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.1), we do not expect disservice.

PEC Service - PEC Core - SMTP

Maintenance

Resolved Dec 17 at 10:00pm CET

Security update on SMTP nodes.
No downtime is expected, the update will be transparent to end user.

Trust services maintenance

Maintenance

Resolved Dec 17 at 01:00pm CET

Trust services maintenance

NamirialArchive® Update

Maintenance

Resolved Dec 17 at 01:00pm CET

Dear Partner,
on 17 December 2025 from 13.00 to 15.00 (CEST) we will release updates in FR2 PRODUCTION environment, the document archiving service will be stopped, for this reason we suggest you to stop archiving activities during this maintenance.

Thank you for your cooperation.

NamirialArchive® Portal:
Update type:
• Maintenance
Description of the main changes:
• Client V 4.9.0
• WebService V 4.9.3
- This version upgrade involves updating the wsdl of the ServiceSolutionDOCMain.asmx page...

NamirialArchive® Update

Maintenance

Resolved Dec 17 at 01:00pm CET

Dear Partner,
we hereby inform you that in the environment of NamirialArchive® FR1 TEST have been released important updates.

On 17 December 2025 from 13.00 to 15.00 (CEST) we will release these updates in PRODUCTION environment, the document archiving service will be stopped, for this reason we suggest you to stop archiving activities during this maintenance.

Thank you for your cooperation.

NamirialArchive® Portal:
Update type:
• Maintenance
Description of the main changes:
• Client V 4....

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Maintenance

Resolved Dec 17 at 10:39am CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.1), we do not expect disservice.

OnePlatform - Scheduled Maintenance - 1.45.0-HF1

Maintenance

Resolved Dec 17 at 09:45am CET

We will perform a scheduled maintenance on OnePlatform to deploy release 1.45.0-HF1, which includes product improvements and security fixes.

Schedule: 17-12-2025, 09:45 - 10:00 (Europe/Rome – CES/CET).
Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users.

We will actively monitor the rollout and post an update upon completion.
Thank you for your understanding.
The OnePlatform Team

PEC Shop - Upgrade to carrello-1.119.0

Maintenance

Resolved Dec 17 at 08:00am CET

Revision of convention management.
No service disruptions are expected

PEC Service - Webmail - Scheduled updated 0.53.0

Maintenance

Resolved Dec 17 at 08:00am CET

Update RC release to 1.6.12.
Various fix and improvements of the new bulk PEC sending feature. No downtime expected

PEC Service - Management service - Scheduled update 2.2.1

Maintenance

Resolved Dec 17 at 08:00am CET

Internal bugfix. No downtime expected

PCT - Upgrade to 1.116.0

Maintenance

Resolved Dec 17 at 07:00am CET

During the activity the service will not be available.
Release notes available into the web application.

Task
Improvements to the case files list
Version upgrade for Deposito Semplice Curatore

SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Maintenance

Resolved Dec 16 at 10:00pm CET

On 16 December 2025, the LEAN PROD ENVIRONMENT will be under maintenance during the window 22.00-00.00. We do not expect disservice.

Trust services maintenance

Maintenance

Resolved Dec 16 at 10:00pm CET

Trust services maintenance

Dec 16, 2025

Problems with issuing long-term certificates

Degraded

Resolved Dec 16 at 10:37am CET

Hotfix released. Everything is ok now.

1 previous update

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Dec 16 at 10:02pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.0), we do not expect disservice.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Maintenance

Resolved Dec 16 at 10:01pm CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.0), we do not expect disservice.

Release of eSignAnyWhere - saas.esignanywhere.net

Maintenance

Resolved Dec 16 at 10:00pm CET

Dear Partner,
eSignAnyWhere platform (Saas environment - saas.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://demo.esignanywhere.net/
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best regard...

Release of Namirial Onboarding Hotfix

Maintenance

Resolved Dec 16 at 10:00pm CET

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our system's capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly.
Thank you for your understanding.

Onboarding - Scheduled Maintenance

Maintenance

Resolved Dec 16 at 10:00pm CET

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our system's capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly.

NamirialArchive® Update

Maintenance

Resolved Dec 16 at 02:00pm CET

Dear Partner,
we hereby inform you that in the environment of NamirialArchive® ES1 TEST have been released important updates.

On 16 December 2025 from 14.00 to 16.00 (CEST) we will release these updates in PRODUCTION environment, the document archiving service will be stopped, for this reason we suggest you to stop archiving activities during this maintenance.

Thank you for your cooperation.

NamirialArchive® Portal:
Update type:
• Maintenance
Description of the main changes:
• Client V 4....

RAWS - TSP TEST

Maintenance

Resolved Dec 16 at 12:19pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 16 at 12:09pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Maintenance

Resolved Dec 16 at 11:38am CET

Stiamo procedendo ad effettuare un'attivita' di manutenzione (25.7.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (25.7.2.0), we do not expect disservice.

RAWS - TSP TEST

Maintenance

Resolved Dec 16 at 10:40am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 16 at 10:25am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 16 at 10:04am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Release of eSignAnyWhere - us/latam.esignanywhere.net

Maintenance

Resolved Dec 16 at 09:00am CET

Dear Partner,
eSignAnyWhere platform (Saas environment - us/latam.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://demo.esignanywhere.net/
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best re...

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 16 at 04:00am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 16 at 12:49am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

EIDAW server update

Maintenance

Resolved Dec 16 at 12:45am CET

EIDAW server update

RAWS - TSP TEST

Maintenance

Resolved Dec 16 at 12:41am CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Dec 15, 2025

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 15 at 11:27pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS - TSP TEST

Maintenance

Resolved Dec 15 at 11:19pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 15 at 10:34pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Maintenance

Resolved Dec 15 at 10:17pm CET

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio.

We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Release of eSignAnyWhere - significant.com

Maintenance

Resolved Dec 15 at 10:00pm CET

Dear Partner,
eSignAnyWhere platform (Saas environment - significant.com) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
The new release can be tested on the demo environment https://demo.esignanywhere.net/
Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News
Best regards

Gent...

Trust services maintenance

Maintenance

Resolved Dec 15 at 10:00pm CET

Trust services maintenance

PEC Service - PEC Core - SMTP

Maintenance

Resolved Dec 15 at 10:00pm CET

Security update on a subset of SMTP nodes.
No downtime is expected, the update will be transparent to end user.

Previous updates