Back to overview
Maintenance

Update eSignAnywhere - www.significant.com

Nov 15 at 10:00pm CET  –  Nov 15 at 10:45pm CET
Affected services
eSAW UI - www.significant.com
REST API - www.significant.com
Viewer UI - www.significant.com

Resolved
Nov 15 at 10:45pm CET

The scheduled maintenance has been completed.

Updated
Nov 15 at 10:00pm CET

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Nov 15 at 10:00pm CET

Dear Partner,
please refer to our public release notes upfront posted here: https://confluence.namirial.com/display/eSign/eSignAnyWhere+Release+Notes

There is at least one important change that might require your attention:

With eSAW 21.31 we introduced, as part of a bugfix, a more strict phone number validation. For example: SMS-OTP authentication, the phone number must be provided in international format (+xxyyyyyyyyyyy) where +xx is the country prefix, and yyyy is the phone number inclusive carrier prefix (different length of country prefix and phone number are supported). The use of phone numbers without country prefix - which did not return an error via REST Api, but did not lead to successful delivery in many cases - cannot be supported any longer as it was not determined which country is used.

Thanks and best regards,
Your Namirial Team!

Updated
Nov 15 at 10:00pm CET

Dear Partner,
eSignAnywhere platform (Saas environment) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available.
Best regards

Gentile Partner,
e pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas) per eseguire attivita di aggiornamento del servizio.
Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning).
Cordiali saluti

Updated
Nov 15 at 10:00pm CET

Dear Partner,
as mentioned in our previous statement the upcoming change might require changes on your side.
To give you more time to adapt and check your integration we decided to postpone the release by one week.

The new release date is now next Monday the 15th of November.

Thanks and best regards,
Your Namirial Team

Created
Nov 15 at 10:00pm CET

Maintenance will begin as scheduled in 60 minutes.