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Maintenance

Extraordinary maintenance PRIMARY DATACENTER CHANGE / Manutenzione straordinaria CAMBIO DATACENTER PRIMARIO

Feb 25, 2023 at 9:00pm UTC  –  Feb 26, 2023 at 1:00am UTC
Affected services
WEB Services Receiving of e-invoices
WEB Services Transmission of e-invoices
WEB Services Provisioning
ECM NamirialArchive IT1 Web Portal (eu-it1-app.namirialarchive.com)
LTA NamirialArchive IT1 (ex LegalSolutionDOC)
ECM NamirialArchive IT2 Web Portal (eu-it2-app.namirialarchive.com)
LTA NamirialArchive IT2 (ex StrongDOX)

Resolved
Feb 26, 2023 at 12:55am UTC

Dear Customer,
We are pleased to inform you that the migration activity on the new primary data center has been completed successfully. All the service are up and running.
If you encounter blocks, we recommend that you check if you have followed the instructions. If you have whitelisted IPs or similar activities you need to add the pointing to the IPs currently in use with new pre-established IPs without removing the existing.
In this case you should in alternative:
Add the entire Namirial subnet 185.217.28.0/22 (in this way every change in the future will be completely transparent for you);
Add the specific $new$ in the list at the following (https://confluence.namirial.com/pages/viewpage.action?spaceKey=SCM&title=List+of+impacted+services) - details of the impacted services - without removing the existing one

Updated
Feb 26, 2023 at 12:38am UTC

We are continuing to verify the maintenance items.

Updated
Feb 26, 2023 at 12:31am UTC

All services are now online we are completing verification, Tutti i servizi ora sono on line stiamo completando le verifiche

Updated
Feb 26, 2023 at 12:09am UTC

Verification is currently underway for the maintenance items.

Updated
Feb 25, 2023 at 10:07pm UTC

Activities are proceeding as planned, Le attività stanno procedendo come da piano

Updated
Feb 25, 2023 at 9:05pm UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 25, 2023 at 9:04pm UTC

We will be undergoing scheduled maintenance during this time.

Updated
Feb 25, 2023 at 9:03pm UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 25, 2023 at 9:02pm UTC

We will be undergoing scheduled maintenance during this time.

Updated
Feb 25, 2023 at 9:02pm UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 25, 2023 at 9:01pm UTC

We will be undergoing scheduled maintenance during this time.

Updated
Feb 25, 2023 at 9:00pm UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated
Feb 25, 2023 at 9:00pm UTC

We communicate that following the PRIMARY DATACENTER CHANGE in the night between Saturday 25 February 2023 and Sunday 26 February 2023 from 22.00 CET to 2.00 CET a extraordinary maintenance is scheduled in the PRODUCTION environment, for this reason we suggest you to suspend any operation for the following services during the period:

Servizi CA (Firme, Time Stamp, SPID)
LTA - eInvoice
PEC
Signing Orchestrator
On Boarding

For further information on the impacted services please consult this page:
https://confluence.namirial.com/display/SCM/List+of+impacted+services

For emergencies contact the Operations Team that will carry out the switch by writing to migrationdc@namirial.com

Comunichiamo che a seguito del CAMBIO DATACENTER PRIMARIO nella notte tra sabato 25 Febbraio 2023 e domenica 26 Febbraio 2023 dalle ore 22.00 CET alle ore 2.00 CET è prevista una manutenzione straordinaria in ambiente di PRODUZIONE, per cui si consiglia di sospendere eventuali attività operative in tale fascia oraria per i seguenti servizi:

Servizi CA (Firme, Time Stamp, SPID)
LTA - eInvoice
PEC
Signing Orchestrator
On Boarding

Per maggiori informazioni sui servizi impattati consulta la seguente Pagina:
https://confluence.namirial.com/display/SCM/List+of+impacted+services

Per urgenze contatta direttamente il Team Operativo che eseguirà lo switch scrivendo a migrationdc@namirial.com

Created
Feb 25, 2023 at 9:00pm UTC

Maintenance will begin as scheduled in 60 minutes.