Cloud migration - New support platform
Resolved
Jun 24 at 12:00am CEST
The scheduled maintenance has been completed.
Affected services
Updated
Jun 21 at 02:00pm CEST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Affected services
Created
Jun 21 at 02:00pm CEST
English version (Italian version follows underneath)
We are migrating all our Customers Jira Service Desk portals to the new Atlassian Cloud platform to enhance security, performance, and offer new features.
Launch date of the new platform: June 24, 2024
During the migration period - from Friday, June 21, h 16:00 to Monday, June 24, h 07.00 - the service will be unavailable.
Versione italiana
Stiamo portando tutti i nostri portali Customers Jira Service Desk sulla nuova piattaforma Cloud Atlassian, al fine di migliorare il livello di sicurezza, le prestazioni ed offrire nuove funzionalità.
Data di lancio della nuova piattaforma: 24 giugno 2024
Durante il periodo di migrazione - da venerdì 21 alle 16:00 a lunedì 23 giugno ore 07:00 - il servizio non sarà disponibile.
Duration
June 22th CEST to June 23th CEST
Affected services