Previous incidents
Outage of the SecNumCloud France region
Updated Jun 24, 2026 at 11:34pm UTC
Dear customer, the issue affecting FR2 region is still under attention by the cloud provider which is operating to resolve the situation.
1 previous update
Email Platform Outage
Updated Jun 24, 2026 at 3:26pm UTC
We are seeing improvements regarding connectivity issues and delays in sending messages. Their engineers are continuing their investigation and are actively working to implement a permanent solution.
1 previous update
Prevent Go textual documents can not be processed
Resolved Jun 10, 2026 at 3:55pm UTC
The issue with our provider was fixed
2 previous updates
Fixed
Resolved Jun 10, 2026 at 3:46pm UTC
The issue with our provider was fixed
Degraded Performance on LTA Service RO1
Resolved Jun 9, 2026 at 7:51am UTC
The issue affecting the LTA service in Romania has been resolved. All systems are now operating normally.
Thank you for your patience.
1 previous update
Invio email verso domini libero.it e virgilio.it non funzionanti
Resolved Jun 5, 2026 at 11:42am UTC
Gentile cliente il problema delle email verso i domini libero.it e virgilio.it è stato risolto da parte del team tecnico che gestisce tali servizi, vi invitiamo a riprovare e ci scusiamo per ogni eventuale disagio che è stato causato.
1 previous update
Prevent Go unavailable
Resolved Jun 3, 2026 at 3:42pm UTC
All issues are resolved
1 previous update
Issues on TSP services
Resolved May 18, 2026 at 9:42am UTC
All Trust Services are fully operational. We are continuing to monitor for any anomalies.
2 previous updates
File Validation eSAW error
Resolved May 8, 2026 at 8:32am UTC
Dear customer, the issue has been fully resolved and everything is back to normal.
We apologize for the inconvenience while we work to improve our systems to prevent future recurrences.
2 previous updates
FaceMatch unavailable (production)
Resolved May 6, 2026 at 9:14pm UTC
Dear customers,
Kindly note that an incident is impacting our FaceMatch solution on the Production platform.
We are currently investigating this incident and will provide more information when available.
Estimated start time: 11h14(CEST)
Thank you for your understanding.
Best Regards
1 previous update
Degradation of lean disposable
Resolved May 5, 2026 at 8:28am UTC
Dear customer, the system has been restored to full functionality since the last update given. Our team will implement precautionary measures to avoid this problem in the future. We apologize for the inconvenience.
4 previous updates
Document Signing Issues
Resolved Apr 29, 2026 at 10:03am UTC
The problem has been resolved.
2 previous updates
Pec Service: Webmail.namirial.it accessibility issue for Vodafone customers
Resolved Apr 23, 2026 at 11:18am UTC
We are receiving reports that the PEC webmail at webmail.namirial.it is unreachable for customers connecting via Vodafone network with 'Rete Sicura" service enabled. There are no issues with PEC traffic or other FQDNs. The problem is under investigation.
Issues on lean disposable
Resolved Apr 21, 2026 at 5:55pm UTC
The problem has been resolved.
4 previous updates
Issues on Significant.com
Resolved Apr 21, 2026 at 7:30am UTC
Dear customer, our team has resolved the issue and is continuing to monitor the situation. We apologize for the inconvenience.
1 previous update
Issues on Saas.esignanywhere.net
Resolved Apr 16, 2026 at 2:39pm UTC
Our team has resolved the issue with greater speed than anticipated, and the system is already operational. We sincerely apologize for the inconvenience caused. We will continue with constant monitoring of the platform and implement the corrective actions necessary to prevent the recurrence of the same problem.
1 previous update
MyNamirial OIDC Provider Down
Resolved Apr 2, 2026 at 7:52pm UTC
The isse is solved, we apologize for any inconvenience caused.
1 previous update