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Resolved
Replacement of a Firewall in our Marseille Datacenter
Nov 5, 2026 at 11:00am UTC
–
Nov 5, 2026 at 1:00pm UTC
Affected services
Trust and Sign - PRODUCTION
PreventGo - PRODUCTION
FaceMatch - PRODUCTION
Resolved
Nov 5, 2026 at 1:00pm UTC
Maintenance ended
Affected services
Trust and Sign - PRODUCTION
PreventGo - PRODUCTION
FaceMatch - PRODUCTION
Created
Nov 5, 2026 at 11:00am UTC
Dear Customers,
We would like to inform you that maintenance work is scheduled on our infrastructure to replace a firewall at the MAR-2 site.
During the maintenance window, traffic will be redirected to the backup site in Lyon.
A service interruption of approximately 10 minutes is expected during this operation.
Thank you for your understanding.
Namirial Infrastructure Team
Affected services
Trust and Sign - PRODUCTION
PreventGo - PRODUCTION
FaceMatch - PRODUCTION