Dear customer, the system has been restored to full functionality since the last update given. Our team will implement precautionary measures to avoid this problem in the future. We apologize for the inconvenience.

Dear customer, the resolution applied by the team is resolutive, the system is now back to normal state and it is up and running, we continue to monitor the service.
Next update in 30 minutes

The team has identified the root cause and they are working on stabilizing the service. Next update in 30m

We are still having the issue and The team is working to identify the problem. Next update in 30m

Dear customer we are having a degradation on the lean disposable service, our teams are already aware and are working to resolve as soon as possible.
we apologize for the issue.