Incident Report – Televideocom Network

An issue occurred on the Televideocom network due to electrical surges, which caused the failure of 2 UPS units and a network switch.

Impact

The UPS failure resulted in a loss of electrical power to servers and network connectivity.
Temporary disruption of services dependent on the network.

Actions Taken

Immediate check of the affected equipment.
Restoration of electrical power to the servers.
Replacement/restart of the network switch to restore connectivity.
Restart of systems and verification of proper operation.