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Degraded
Italian ID verification component is currently unavailable
Jun 06 at 11:28am CEST
Affected services
PreventGo - STAGING
PreventGo - PRODUCTION
Resolved
Jun 06 at 02:32pm CEST
The TLS certificate that caused the service outage has been renewed. The service is now operational.
Affected services
PreventGo - STAGING
PreventGo - PRODUCTION
Created
Jun 06 at 11:28am CEST
Due to a third-party provider service outage, processing Italian paper ID cards is currently unavailable. We have opened a ticket with our partner and will keep you informed.
Affected services
PreventGo - STAGING
PreventGo - PRODUCTION