Some problems have persisted after the previous fix. We have managed to apply a second fix and restarted the queue processing and all problems are now resolved. We are still actively monitoring the system but the service is fully restored.

We have identified the issue and partially resolved it. The system is now processing pending requests. We are still monitoring the service.
Next update in 30 minutes.

We have been notified of an number of requests that cannot be processed. We are investigating.
Next update in 60 minutes