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Resolved

🟡 Degraded Performance – Lean Disposable Services

Sep 30, 2026 at 8:39am UTC
Affected services
Lean Disposable
Onboarding API eu-ie1
Onboarding API eu-fr2
Trust and Sign - PRODUCTION

Resolved
Sep 30, 2026 at 9:57am UTC

The issue affecting the Lean Disposable services has been resolved. Services were restored as follows:

  • Enrollment service – restored at 11:51 (CEST)
  • Document upload service – restored at 11:57 (CEST)

All services are now operating normally. We will continue to monitor closely.

We apologize for any inconvenience caused.

Created
Sep 30, 2026 at 8:39am UTC

We are currently experiencing degraded performance on the Lean Disposable services.

Our team is actively working to resolve the issue. Some users may experience slowness or intermittent errors.

We will provide a further update within the next 30 minutes.

We apologize for any inconvenience.