Performance degradation on saas.esignanywhere.net

Incident Report for Namirial

Resolved

Today we were facing performance issues on the underlying storage of saas.esignanywhere.net.
The degraded performance started today at 10:00 CET and lasted until 19:00 CET.
This has caused several delays of the following components:
* API calls
* Signing process
* Notifications such as e-mails, status updates, callbacks

Sorry for any inconveniences.

Posted Jan 30, 2023 - 10:00 CET