Status updates | Namirial

Scheduled maintenance: SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Wed, 23 Sep 2026 11:16:48 -0000

Ordinary scheduled maintenance on the TST LEAN ENVIRONMENT. We do not expect disservice.

Maintenance: EIDAW Wizard - TSP TEST

Wed, 23 Sep 2026 11:07:33 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Wed, 23 Sep 2026 10:58:23 -0000

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio. We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

Maintenance: NamirialArchive® Update

Wed, 23 Sep 2026 10:00:42 -0000

Maintenance completed

Scheduled maintenance: SMS Service Maintenance

Wed, 23 Sep 2026 07:00:56 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PEC Shop - Upgrade to carrello-1.147.0

Wed, 23 Sep 2026 07:00:05 -0000

Maintenance completed

Scheduled maintenance: NamirialArchive® Update / Aggiornamento NamirialArchive®

Tue, 22 Sep 2026 13:42:32 -0000

Dear Partner, We would like to inform you that on September 23, 2026, from 18:00 to 19:00 (CEST), scheduled maintenance will be performed on the NamirialArchive® PROD environment for the following region: IT2 (formerly StrongDox). During the maintenance window, access to the NamirialArchive web portal may be temporarily unavailable. NamirialArchive® Update type: Maintenance Description of the main changes: Scheduled maintenance of the NamirialArchive web portal on the PROD environment for the IT2 region. Thank you for your cooperation. Best regards, Namirial SpA ************************************** Italian Version Gentile Partner, vi informiamo che nella giornata del 23 settembre 2026, dalle ore 18:00 alle ore 19:00 (CEST), è previsto un intervento di manutenzione programmata sugli ambienti NamirialArchive® PROD relativi alla seguente regione: IT2 (ex StrongDox). Durante la finestra di manutenzione, l'accesso al portale web NamirialArchive potrebbe risultare temporaneamente non disponibile. NamirialArchive® Tipo di aggiornamento: Manutenzione Descrizione delle principali modifiche: Attività di manutenzione programmata del portale web NamirialArchive sull'ambiente PROD della regione IT2. Vi ringraziamo per la collaborazione. Cordiali saluti, Namirial SpA

Scheduled maintenance: Trust services maintenance

Tue, 22 Sep 2026 13:38:33 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: OnePlatform - Scheduled Maintenance - 1.70.0

Tue, 22 Sep 2026 13:00:08 -0000

Maintenance completed

Maintenance: OnePlatform - Scheduled Maintenance - 1.70.0

Tue, 22 Sep 2026 12:30:08 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.70.0. Schedule: 22-09-2026, 14:30 - 15:00 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

Scheduled maintenance: Release of Namirial Onboarding

Tue, 22 Sep 2026 05:09:24 -0000

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our sign engine capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly. Thank you for your understanding.

Maintenance: RAWS - TSP TEST

Mon, 21 Sep 2026 16:48:41 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Mon, 21 Sep 2026 16:41:52 -0000

Scheduled maintenance: EIDAW and PORTAL server update

Mon, 21 Sep 2026 14:54:27 -0000

New features and bugfixes. NOTE: There could be some inability to access the portals or errors on vouchers creation until all system are fully back up

Scheduled maintenance: SCHEDULED MAINTENANCE - PEC - PROD ENVIRONMENT

Mon, 21 Sep 2026 14:41:40 -0000

On October 06, between 22.00 and 23.59, extraordinary maintenance will be performed on our systems to replace some perimeter security equipment. The operation will result in a temporary interruption of services, which will be limited to part of the maintenance window. This intervention is aimed at further strengthening the security, stability, and monitoring of our infrastructure. We apologize for the inconvenience. ------------ Il 06 Ottobre fra le 22.00 e le 23.59, verrà eseguita una manutenzione straordinaria sui nostri sistemi per sostituire alcuni apparati di sicurezza perimetrale. L’operazione comporterà un’interruzione temporanea dei servizi, che sarà limitata solo a parte della finestra di manutenzione. Questo intervento è finalizzato a rafforzare ulteriormente la sicurezza, la stabilità e il monitoraggio della nostra infrastruttura. Ci scusiamo per il disagio.

Scheduled maintenance: PEC Service - multiuser service - Update 1.15.0

Mon, 21 Sep 2026 10:59:23 -0000

Bugfix. No dowtime expected

Scheduled maintenance: PEC Service - TPPec - Update 1.6.0

Mon, 21 Sep 2026 10:57:41 -0000

Bugfix. No downtime expected

Scheduled maintenance: PEC Service - Webmail - Update 0.78.0

Mon, 21 Sep 2026 10:56:20 -0000

Bugfix. No downtime expected

Scheduled maintenance: PEC Service - remmanager_op_api - Update 1.9.0

Mon, 21 Sep 2026 10:55:06 -0000

Bugfix. No downtime expected

Scheduled maintenance: PEC Service - Management web portal - Update 2.16.0

Mon, 21 Sep 2026 10:45:03 -0000

Bugfix. No downtime expected

Scheduled maintenance: PEC Shop - Extraordinary Maintenance

Mon, 21 Sep 2026 09:50:34 -0000

Platform software update No downtime expected

Maintenance: NamirialArchive® Update

Mon, 21 Sep 2026 09:26:56 -0000

Dear Partner, we hereby inform you that in the environment of NamirialArchive® LATAM TEST have been released important updates. On 23 September 2026 from 09.00 to 12.00 (CEST) we will release these updates in PRODUCTION environment, the document archiving service will be stopped, for this reason we suggest you to stop archiving activities during this maintenance. Thank you for your cooperation. NamirialArchive® Portal: Update type: Improvement Version: Client V 4.12.0 - WebService V 4.9.6 Description of the main changes: • System security improvements • Bug fixes Please note that the release of the ECM SOAP Web Services includes a modification to the WSDL service_designer.asmx: the object UtentiProviderObj includes new parameters: DataGenerazioneToken and ReferenceId. You are therefore requested to verify any potential impact on your applications. Long Term Archiving Update type: Maintenance Version: - Descriptions of the main changes: • Reason for planned work: System Optimization and Maintenance. Best regards Namirial Spa

Maintenance: PEC Shop - Upgrade to carrello-1.147.0

Mon, 21 Sep 2026 08:37:28 -0000

Security fix No downtime expected

Maintenance: PCT API - Upgrade to 1.23.6

Mon, 21 Sep 2026 06:00:28 -0000

Maintenance completed

Maintenance: PEC Service - PEC Core - Policy Service

Fri, 18 Sep 2026 21:00:53 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 16:37:00 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 16:27:46 -0000

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 16:27:43 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:59:22 -0000

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:55:05 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:45:50 -0000

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:45:47 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:37:26 -0000

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:37:22 -0000

Maintenance completed

Maintenance: EIDAW Wizard - TSP TEST

Fri, 18 Sep 2026 15:23:11 -0000

Scheduled maintenance: PCT - Upgrade to 2.4.0

Fri, 18 Sep 2026 14:28:38 -0000

During the activity the service will not be available. Release notes are available in the web application. Task Insertion of monitored practices in the "Sincronizza e Avvisami" section Revisions of "registri Consultazione" Bug Access to historical "fascicolo" from "Agenda Legale" with delegation Fix for "Sincronizzazione Fascicolo"

Maintenance: RIpristino master- slave Datamover TAX storage

Fri, 18 Sep 2026 13:05:03 -0000

Maintenance completed

Maintenance: RIpristino master- slave Datamover TAX storage

Fri, 18 Sep 2026 12:45:03 -0000

RIpristino master- slave Datamover dello storage

Maintenance: Trust services maintenance

Fri, 18 Sep 2026 12:00:00 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Fri, 18 Sep 2026 08:59:05 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Fri, 18 Sep 2026 08:51:48 -0000

Maintenance: Trust services maintenance

Fri, 18 Sep 2026 08:32:06 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PEC Service -ws_infocamere - Update 1.10.0

Thu, 17 Sep 2026 21:00:00 -0000

Maintenance completed

Maintenance: PCT API - Upgrade to 1.23.6

Thu, 17 Sep 2026 12:28:46 -0000

During the activity the service will be available. Release notes available into the web application. Bug External flow user registration API Fix "copie informatiche" of historical documents Fix "Sincronizza e Avvisami" for missing email

Maintenance: SMS Service Maintenance

Thu, 17 Sep 2026 06:00:31 -0000

Maintenance completed

Maintenance: SCHEDULED MAINTENANCE - TST PROD DISPOSABLE

Wed, 16 Sep 2026 22:00:36 -0000

Maintenance completed

Maintenance: Trust services maintenance

Wed, 16 Sep 2026 21:00:51 -0000

Maintenance completed

Maintenance: PEC Service - Webmail - Update 0.77.0

Wed, 16 Sep 2026 21:00:00 -0000

Maintenance completed

Maintenance: PEC Service - Management web portal - Update 2.15.0

Wed, 16 Sep 2026 21:00:00 -0000

Maintenance completed

Maintenance: PEC Service - remmanager_op_api - Update 1.8.0

Wed, 16 Sep 2026 21:00:00 -0000

Maintenance completed

Maintenance: PEC Service - SecureAccesManager - Update to 1.8.0

Wed, 16 Sep 2026 21:00:00 -0000

Maintenance completed

Maintenance: RAWS Service update / Aggiornamento servizio RAWS

Wed, 16 Sep 2026 20:23:10 -0000

Maintenance completed

Maintenance: RAWS Service update / Aggiornamento servizio RAWS

Wed, 16 Sep 2026 20:15:50 -0000

Maintenance: RAWS Service update / Aggiornamento servizio RAWS

Wed, 16 Sep 2026 20:10:38 -0000

Maintenance completed

Maintenance: RAWS Service update / Aggiornamento servizio RAWS

Wed, 16 Sep 2026 20:07:24 -0000

Maintenance: PEC Service - Webmail - Update 0.77.0

Wed, 16 Sep 2026 17:42:02 -0000

Bugfix. No downtime expected

Maintenance: SMS Service Maintenance

Wed, 16 Sep 2026 15:23:31 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PCT API - Upgrade to 1.23.3

Wed, 16 Sep 2026 13:00:16 -0000

Maintenance completed

Maintenance: Trust services maintenance

Wed, 16 Sep 2026 12:00:40 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 11:54:39 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 11:47:40 -0000

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 10:47:27 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 10:40:46 -0000

Maintenance: Trust services maintenance

Wed, 16 Sep 2026 09:50:31 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PEC Service - SecureAccesManager - Update to 1.8.0

Wed, 16 Sep 2026 09:47:38 -0000

Bugfix. No downtime expected

Maintenance: SCHEDULED MAINTENANCE - TST PROD DISPOSABLE

Wed, 16 Sep 2026 09:46:44 -0000

Ordinary scheduled maintenance on the TST PROD ENVIRONMENT. We do not expect disservice.

Maintenance: PEC Service - remmanager_op_api - Update 1.8.0

Wed, 16 Sep 2026 09:45:13 -0000

Bugfix. No downtime expected

Maintenance: PCT API - Upgrade to 1.23.3

Wed, 16 Sep 2026 09:16:25 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fixed parameters in querystring callback

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 07:48:46 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Wed, 16 Sep 2026 07:41:59 -0000

Maintenance: SCHEDULED MAINTENANCE - PEC - PROD ENVIRONMENT

Wed, 16 Sep 2026 00:00:11 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Tue, 15 Sep 2026 14:33:23 -0000

Maintenance completed

Maintenance: RAWS - TSP TEST

Tue, 15 Sep 2026 14:25:32 -0000

Maintenance: EIDAW Wizard - TSP TEST

Tue, 15 Sep 2026 13:58:19 -0000

Maintenance completed

Maintenance: PEC Service - PEC Core - Policy Service

Tue, 15 Sep 2026 13:55:50 -0000

Implementation of hourly rate limiting for the SMTP service. No downtime is expected, the update will be transparent to end user.

Maintenance: EIDAW Wizard - TSP TEST

Tue, 15 Sep 2026 13:48:38 -0000

Maintenance: PCT - Upgrade to 2.3.2

Tue, 15 Sep 2026 13:00:21 -0000

Maintenance completed

Maintenance: EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Tue, 15 Sep 2026 12:00:39 -0000

Maintenance completed

Maintenance: Trust services maintenance

Tue, 15 Sep 2026 12:00:25 -0000

Maintenance completed

Maintenance: EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Tue, 15 Sep 2026 11:37:47 -0000

Maintenance completed

Maintenance: EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Tue, 15 Sep 2026 11:31:03 -0000

Maintenance: EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Tue, 15 Sep 2026 09:57:43 -0000

Small bug fixes

Maintenance: PCT - Upgrade to 2.3.2

Tue, 15 Sep 2026 09:23:37 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fixed lowercase parameters in querystring callback

Maintenance: Trust services maintenance

Tue, 15 Sep 2026 08:05:03 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PEC Shop - Upgrade to carrello-1.146.0

Tue, 15 Sep 2026 07:00:30 -0000

Maintenance completed

Maintenance: PEC Service - Management service - Update 1.52.0

Tue, 15 Sep 2026 05:30:00 -0000

Maintenance completed

Maintenance: PEC Service - TPPec- Update 1.5.0

Tue, 15 Sep 2026 05:30:00 -0000

Maintenance completed

Instability of the Prevent and Trust and Sign services

Mon, 14 Sep 2026 13:25:00 -0000

Dear customers, We are pleased to inform you that our services are now fully operational and that the slowness and delays previously reported have been resolved. Thank you for your understanding.

Maintenance: RAWS - TSP TEST

Mon, 14 Sep 2026 12:43:00 -0000

Instability of the Prevent and Trust and Sign services

Mon, 14 Sep 2026 11:18:00 -0000

Dear Customers, We are pleased to inform you that the Prevent and Trust and Sign services have now been restored for all document checks. However, some slowness or delays in the processing of video FaceMatch checks may still be experienced, while the pending identifications are processed. A return to normal service is expected by 2:50 PM. Thank you for your understanding. Best Regards,

Instability of the Prevent and Trust and Sign services

Mon, 14 Sep 2026 11:04:00 -0000

Dear customers, Kindly note that the degradation impacting Trust and Sign and Prevent on the Production platform is still ongoing. Our teams are actively working on recovering the situation and we will provide more information when available. Thank you for your understanding.

Maintenance: Trust services maintenance

Mon, 14 Sep 2026 10:57:34 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: PEC Service -ws_infocamere - Update 1.10.0

Mon, 14 Sep 2026 10:19:49 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - TPPec- Update 1.5.0

Mon, 14 Sep 2026 09:52:03 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - Management service - Update 1.52.0

Mon, 14 Sep 2026 09:50:45 -0000

Bugfix. No downtime expected

Instability of the Prevent and Trust and Sign services

Mon, 14 Sep 2026 09:38:00 -0000

Dear customers, We are experiencing a degradation of Prevent and Trust and Sign solution. A portion of the requests are failing. We are working to restore full operation. Estimated start time: 11h38 Thank you for your understanding. Best Regards

Maintenance: PEC Service - Management web portal - Hotfix 2.14.2

Mon, 14 Sep 2026 07:31:19 -0000

Hotfix. No downtime expected

Maintenance: EIDAW Wizard - TSP TEST

Fri, 11 Sep 2026 17:13:03 -0000

Maintenance: RAWS - TSP TEST

Fri, 11 Sep 2026 14:40:31 -0000

Maintenance: RAWS - TSP TEST

Fri, 11 Sep 2026 14:30:57 -0000

Maintenance: PCT API - Upgrade to 1.23.3

Fri, 11 Sep 2026 14:23:08 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fix "Nome" in Create deposito

Maintenance: EIDAW Wizard - TSP TEST

Fri, 11 Sep 2026 13:46:35 -0000

Maintenance: PORTAL - TSP TEST

Fri, 11 Sep 2026 13:41:17 -0000

Maintenance: PCT API - Upgrade to 1.23.2

Fri, 11 Sep 2026 09:51:58 -0000

During the activity the service will be available. Release notes available into the application. Bug Fix "DataNascita" registration API Fix "Sincronizza e Avvisami" service

Degradation of Prevent and Trust and Sign services

Fri, 11 Sep 2026 08:46:00 -0000

An issue affecting document submissions occurred between 6:55 AM and 10:40 AM. The issue has now been resolved, and everything is back to normal. We are continuing to monitor the situation closely.

Maintenance: EIDAW Wizard - TSP TEST

Thu, 10 Sep 2026 15:16:03 -0000

Maintenance: RAWS - TSP TEST

Thu, 10 Sep 2026 15:09:03 -0000

Maintenance: EIDAW Wizard - TSP TEST

Thu, 10 Sep 2026 14:38:04 -0000

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 10 Sep 2026 14:08:17 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.3.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.3.0), we do not expect disservice.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 10 Sep 2026 13:51:53 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.3.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.3.0), we do not expect disservice.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 10 Sep 2026 13:27:08 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.3.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.3.0), we do not expect disservice.

Maintenance: PEC Service - Management web portal - Update 2.15.0

Thu, 10 Sep 2026 10:45:07 -0000

Bugfix. No downtime expected

Maintenance: PEC Shop - Upgrade to carrello-1.146.0

Thu, 10 Sep 2026 08:09:06 -0000

Price lists update No downtime expected

Maintenance: EXTRAORDINARY MAINTENANCE - TST TEST ENVIRONMENT

Wed, 09 Sep 2026 16:13:53 -0000

We will carry an extraordinary maintenance, we expect disservice for 10 minutes. Sorry for the inconvenience.

Maintenance: ESP services maintenance

Wed, 09 Sep 2026 15:15:35 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Errors sending electronic invoices

Wed, 09 Sep 2026 13:42:00 -0000

Cause resolved, the issue was due to the cache of the bulk digital signature applied, which has now been cleared. We no longer have any reports of this in the system, you can proceed again with sending einvoices.

Errors sending electronic invoices

Wed, 09 Sep 2026 13:31:00 -0000

Root cause identified, we are implementing the fix to resolve the situation, which is in any case already partially resolved.

Errors sending electronic invoices

Wed, 09 Sep 2026 13:08:00 -0000

We are receiving several error reports during the submission of electronic invoices to the SDI (Sistema di Interscambio), the issue appears to be related to the bulk digital signature applied, we will keep you informed.

Maintenance: PEC Service - Proxypec - Update 2.4.0

Wed, 09 Sep 2026 12:26:36 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - SecureAccesManager - Update to 1.7.0

Wed, 09 Sep 2026 12:24:23 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - Webmail - Update 0.76.0

Wed, 09 Sep 2026 12:23:29 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - Pecservice - Update pecservice-1.51.0

Wed, 09 Sep 2026 12:22:22 -0000

Bugfix. No downtime expected

Maintenance: RAWS - TSP TEST

Tue, 08 Sep 2026 12:59:53 -0000

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Tue, 08 Sep 2026 12:22:01 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.0.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.0.0), we do not expect disservice.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Tue, 08 Sep 2026 12:10:25 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

Maintenance: SCHEDULED MAINTENANCE - PEC - PROD ENVIRONMENT

Tue, 08 Sep 2026 12:08:24 -0000

Ordinary scheduled maintenance on PEC - PROD ENVIRONMENT We do not expect disservice

Maintenance: PCT - Upgrade to 2.3.0

Tue, 08 Sep 2026 11:56:48 -0000

During the activity the service will not be available. Release notes are available into the web application. Task New profile: Funzionario Ente Pubblico Login via CIE Beni Immobili: "Duplica Bene" button Fascicoli: background synchronization Bug Standard login: Reginde search File attachment: accettazione/consegna display Deleghe access: table display Create Deposito API: field for Attore API: codicefiscale pattern

Maintenance: EIDAW Wizard - TSP TEST

Tue, 08 Sep 2026 11:49:02 -0000

Maintenance: SCHEDULED MAINTENANCE - TST

Tue, 08 Sep 2026 10:07:42 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PCT Enterprise Query Service Unavailable - Investigating

Tue, 08 Sep 2026 08:57:00 -0000

The issue has been resolved and the query (consultation) service on the PCT Enterprise instance is available again for both traditional and PDA access.

PCT Enterprise Query Service Unavailable - Investigating

Tue, 08 Sep 2026 08:26:00 -0000

We are currently experiencing an outage of the query (consultation) service on the PCT Enterprise instance, affecting both traditional access and PDA access. The issue is under investigation. All other services are operating normally.

Maintenance: Maintenace SQL Server CLuster nodes (6 of 7) Re-move

Tue, 08 Sep 2026 05:50:05 -0000

Repositioning SQL Server Instances

Maintenance: EIDAW Wizard - TSP TEST

Mon, 07 Sep 2026 14:24:41 -0000

Maintenance: Trust services maintenance

Mon, 07 Sep 2026 14:09:58 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: Whatsapp Services Scheduled Maintenance

Mon, 07 Sep 2026 13:46:05 -0000

Scheduled Maintenance Whatsapp Services will have a scheduled maintenance update. No service disruption is expected and the service will remain fully available. Thank you for your understanding.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Mon, 07 Sep 2026 11:34:29 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.0.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.0.0), we do not expect disservice.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Mon, 07 Sep 2026 11:33:28 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.0.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.0.0), we do not expect disservice.

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Mon, 07 Sep 2026 11:33:20 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

Maintenance: Maintenace SQL Server CLuster nodes (6 of 7)

Mon, 07 Sep 2026 10:59:49 -0000

Upgrade SQL Server and Windows System Patches

Maintenance: PEC Service - Pecservice - Update pecservice-1.50.0

Mon, 07 Sep 2026 10:16:24 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - Conservazione - Update to 1.4.0

Mon, 07 Sep 2026 10:13:45 -0000

Bugfix. No downtime expected

Maintenance: SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Mon, 07 Sep 2026 08:03:07 -0000

Ordinary scheduled maintenance on the TST LEAN ENVIRONMENT. We do not expect disservice.

Maintenance: RAWS - TSP TEST

Mon, 07 Sep 2026 07:57:11 -0000

Maintenance: EXTRAORDINARY MAINTENANCE - TST TEST ENVIRONMENT

Mon, 07 Sep 2026 07:55:39 -0000

We will carry an extraordinary maintenance, we expect disservice for 10 minutes. Sorry for the inconvenience.

Maintenance: RAWS - TSP TEST

Fri, 04 Sep 2026 17:06:02 -0000

Maintenance: RAWS - TSP TEST

Fri, 04 Sep 2026 12:16:16 -0000

Maintenance: RAWS - TSP TEST

Thu, 03 Sep 2026 11:05:52 -0000

Maintenance: PEC Shop - Upgrade to carrello-1.146.0

Thu, 03 Sep 2026 08:30:27 -0000

Price lists update No downtime expected

Maintenance: PEC Service - Webmail - Update 0.75.0

Wed, 02 Sep 2026 12:24:45 -0000

Bugfix. No downtime expected

Maintenance: PEC Service - SecureAccesManager - Update to 1.6.0

Wed, 02 Sep 2026 09:57:40 -0000

Bugfix. No downtime expected

Maintenance: SMS - TSP PROD

Wed, 02 Sep 2026 05:08:55 -0000

Maintenance: SMS - TSP PROD

Wed, 02 Sep 2026 05:03:58 -0000

Maintenance: RAWS - TSP TEST

Tue, 01 Sep 2026 15:05:50 -0000

Maintenance: PEC Shop - Upgrade to carrello-1.146.0

Tue, 01 Sep 2026 13:50:53 -0000

Price lists update No downtime expected

Maintenance: PEC Service - remmanager_op_api - Update remmanager_op_api-1.7.0

Tue, 01 Sep 2026 13:42:07 -0000

Fix for PEC mailbox renewal+update handling. No downtime expected

Maintenance: PCT - Upgrade to 2.3.0

Tue, 01 Sep 2026 13:39:40 -0000

Maintenance: OnePlatform - Scheduled Maintenance - 1.69.0

Tue, 01 Sep 2026 12:55:41 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.69.0. Schedule: 01-09-2026, 15:00 - 15:30 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

Maintenance: SMS/WA Service Maintenance

Tue, 01 Sep 2026 12:48:09 -0000

Scheduled Maintenance SMS and Whatsapp Services will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 10:24:00 -0000

Dear Customer the incident is now solved and the situation is back to normality, we'll continue to improve our services in order to avoid future problems. We also would like to apologize for the inconvenience this may have caused.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 09:44:00 -0000

Dear customer, we are continuing to monitor the situation and fine-tune the system. We will provide the next update in 45 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 09:11:00 -0000

Dear customer the team rolled out an application fix which is showing us sensitive improvements on the overall performances, we continue to monitor the situation until we are sure there are no issues at all and all the queues are correctly managed. The next update will come in 30 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 08:20:00 -0000

Dear customer, our first approach to the resolution was not successful and we are still investigating the root cause but it is taking more time than expected, the next update will be provided in 60 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 07:49:00 -0000

The team is now investigating one component that is not performing as expected, we'll provide an update within 30 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 06:40:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Investigation in progress Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 22:11:00 -0000

The root cause for the issue about callbacks not being properly sent was fixed at around 20:40 CEST. The situation has been gradually going back to normal, and now the services are fully operational. We are continuing to monitor the situation.

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 22:03:00 -0000

Maintenance: MyNamirial - Scheduled Maintenance - 2.3.0

Mon, 31 Aug 2026 19:27:59 -0000

We are pleased to announce that version 2.3.0 of MyNamirial will be released. Release date: 31-08-2026 (Europe/Rome – CET) This release includes stability and performance improvements aimed at enhancing the overall reliability and responsiveness of the platform. During the rollout, the platform is expected to remain available. However, a brief service interruption may occur while the deployment is being completed. We will actively monitor the deployment and provide confirmation once the rollout has been successfully completed. Thank you for your continued trust. The MyNamirial Team

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 16:36:00 -0000

The situation was resolved

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 15:00:00 -0000

Our team is still still working on resolving the situation. We will keep you informed of any further developments.

Maintenance: RAWS - TSP TEST

Mon, 31 Aug 2026 14:07:54 -0000

Maintenance: PEC Service — Storage Firmware Update

Mon, 31 Aug 2026 13:57:27 -0000

As part of the system consolidation following the recent incident, we will update the firmware of the storage involved in the incident. No service disruptions or slowdowns are expected.

Investigation in progress Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 13:51:00 -0000

We have identified an incident affecting our PreventGo and Trust & Sign services, causing disruptions to certain processes and associated workflows. Several features are currently affected: - Document verification and analysis services - Webhook delivery Our technical teams are actively working to resolve this incident. We will update this page as soon as possible with new information. Thank you for your understanding.

Maintenance: PEC Service - multiuser service - Update 1.14.0

Mon, 31 Aug 2026 13:28:29 -0000

Bugfix. No downtime expected

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 12:30:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 09:56:00 -0000

We have fixed the root cause of the issue. PreventGo / IdDocCheck / IdSelf services are now fully operational

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:56:00 -0000

We have fixed the root cause of the issue. PreventGo / IdDocCheck / IdSelf services are now fully operational

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 09:51:00 -0000

The issue has been resolved and the service has been fully restored. All systems are back to normal operation. We are continuing to closely monitor the situation over the coming hours to ensure stability. We apologize for the inconvenience caused and thank you for your patience.

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:51:00 -0000

We identified a possible root cause of this issue. We are working on a fix.

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:30:00 -0000

Our team is still still working on resolving the situation. We will keep you informed of any further developments.

Maintenance: Release of eSignAnyWhere - us/latam.esignanywhere.net

Mon, 31 Aug 2026 08:59:50 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - us/latam.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards

Maintenance: Release of Namirial Onboarding - Sign Engine

Mon, 31 Aug 2026 08:58:36 -0000

Maintenance: Release of eSignAnyWhere - saas.esignanywhere.net

Mon, 31 Aug 2026 08:57:21 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - saas.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards Gentile Partner, è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - saas.esignanywhere.net) per eseguire attività di aggiornamento del servizio. Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning). La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/ Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Cordiali saluti

Maintenance: Release of eSignAnyWhere - significant.com

Mon, 31 Aug 2026 08:55:34 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - significant.com) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards Gentile Partner, è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - significant.com) per eseguire attività di aggiornamento del servizio. Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning). La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/ Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Cordiali saluti

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 07:58:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 07:49:00 -0000

The PEC service is currently up and running. However, we are experiencing issues restoring some of the affected machines, and are therefore considering the service status as degraded at this time.

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 06:36:00 -0000

The issue has been resolved and the service is now restarting. The service is expected to be fully available again within approximately 60 minutes.

Maintenance: SMS - TSP PROD

Mon, 31 Aug 2026 05:38:49 -0000

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 05:32:00 -0000

We are currently experiencing a new disruption of the PEC service, starting around 7:00 AM. This appears to be a recurrence of the previous issue. Our team is actively investigating the cause. We will update this page as soon as new information becomes available.

Maintenance: SMS - TSP PROD

Mon, 31 Aug 2026 05:10:51 -0000

PEC Service Disruption

Sun, 30 Aug 2026 13:38:00 -0000

Status updated

PEC Service Disruption

Sun, 30 Aug 2026 12:33:00 -0000

The PEC service has been fully restored and is now operating normally. We apologize for the inconvenience caused and thank you for your patience.

PEC Service Disruption

Sun, 30 Aug 2026 11:34:00 -0000

Service restoration is in progress and proceeding as expected.

PEC Service Disruption

Sun, 30 Aug 2026 10:01:00 -0000

The issue has been isolated and the service is currently being restored. We will update this page as soon as the service is fully operational.

PEC Service Disruption

Sun, 30 Aug 2026 08:25:00 -0000

We are currently experiencing an interruption of the PEC (Certified Email) service starting at 7:00. Cause: An infrastructure fault was detected on the storage layer, temporarily affecting service functionality. Status: Our team, together with the storage vendor, is actively working on restoring the service. Estimated time to resolution is 2-4 hours. We will update this page as soon as new information becomes available. We apologize for the inconvenience.

Maintenance: Release of Namirial Onboarding Hotfix

Sat, 29 Aug 2026 12:48:05 -0000

Maintenance: RAWS - TSP TEST

Fri, 28 Aug 2026 12:14:23 -0000

Maintenance: RAWS - TSP TEST

Fri, 28 Aug 2026 10:00:25 -0000

Maintenance: RAWS - TSP TEST

Fri, 28 Aug 2026 09:38:51 -0000

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Fri, 28 Aug 2026 08:11:19 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.0), we do not expect disservice.

Maintenance: SCHEDULED MAINTENANCE - PEC - PROD ENVIRONMENT

Thu, 27 Aug 2026 13:11:13 -0000

Ordinary scheduled maintenance on PEC - PROD ENVIRONMENT We do not expect disservice

Maintenance: PEC Service - PEC Signing Certificate Renewal

Thu, 27 Aug 2026 10:38:35 -0000

As part of the renewal of PEC signing certificates, three maintenance activities will be carried out to update the signing certificates on the providers' index (IGPEC) and switch operations over to the new certificate. Dates: September 2, 7, and 14, 2026, at 10:00 PM (CEST) No service disruptions are expected; however, slowdowns of a few minutes may occur in PEC sending and receiving flows.

Maintenance: PEC Service - PEC Signing Certificate Renewal

Thu, 27 Aug 2026 10:37:29 -0000

Maintenance: PEC Service - PEC Signing Certificate Renewal

Thu, 27 Aug 2026 10:35:38 -0000

Maintenance: EIDAW Wizard - TSP TEST

Thu, 27 Aug 2026 10:03:46 -0000

Maintenance: PORTAL - TSP TEST

Thu, 27 Aug 2026 10:03:35 -0000

Maintenance: PEC Service - Extraordinary Maintenance

Thu, 27 Aug 2026 09:07:40 -0000

We will be applying a fix to the auto-reply service. What's changing: - Fixed an issue that could cause automatic reply loops to start in certain scenarios. No service disruptions are expected.

Maintenance: SMS Service Maintenance

Thu, 27 Aug 2026 06:36:55 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: SMS Service Maintenance

Wed, 26 Aug 2026 12:20:12 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenance: Namirial: NamirialArchive® Update / Aggiornamento NamirialArchive®

Wed, 26 Aug 2026 10:34:09 -0000

Dear Partner, we hereby inform you that in the environment of NamirialArchive® IT1 (ex LegalSolutionDOC) TEST and NamirialArchive® IT2 (ex StrongDOX) TEST important updates have been released. On 1st September 2026 from 20.00 to 24.00 (CEST) we will release these updates in PRODUCTION environment, the document archiving service will be stopped, for this reason we recommend that you stop archiving activities during this maintenance. Thank you for your cooperation. NamirialArchive® Portal: Update type: Maintenance Version: Client V 4.12.0 - WebService V 4.9.6 Description of the main changes: • System security improvements • Bug fixes Please note that the release of the ECM SOAP Web Services includes a modification to the WSDL service_designer.asmx: the object UtentiProviderObj includes new parameters: DataGenerazioneToken and ReferenceId. You are therefore requested to verify any potential impact on your applications. Best Regards Namirial Spa ********************************** Versione in italiano Gentile Partner, con la presente ti informiamo che nell'ambiente di NamirialArchive® IT1 (ex LegalSolutionDOC) TEST e NamirialArchive® IT2 (ex StrongDOX) TEST sono stati rilasciati importanti aggiornamenti. In data 1 settembre 2026 dalle ore 20:00 alle ore 24:00 (CEST) tali aggiornamenti verranno rilasciati anche nell'ambiente di Produzione con relativo fermo del servizio di archiviazione documentale. Ti invitiamo pertanto a non effettuare archiviazioni durante tale periodo. Grazie per la collaborazione. Portale NamirialArchive®: Tipo di rilascio: Manutenzione Versione: Client V 4.12.0 - WebService V 4.9.6 Descrizione delle principali modifiche: • Migliorie riguardo la sicurezza del sistema • Risoluzione bug Si segnala che il rilascio dei Web Services SOAP ECM include una modifica al WSDL service_designer.asmx : l’oggetto UtentiProviderObj include due nuovi parametri: DataGenerazioneToken e ReferenceId. Si richiede pertanto di verificare l'eventuale impatto sulle proprie applicazioni. Cordiali saluti Namirial Spa

Maintenance: LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Wed, 26 Aug 2026 10:27:02 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.1.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.1.0), we do not expect disservice.

Maintenance: EIDAW Wizard - TSP TEST

Wed, 26 Aug 2026 09:52:36 -0000

Maintenance: RAWS - TSP TEST

Tue, 25 Aug 2026 10:06:16 -0000

Maintenance: OnePlatform - Scheduled Maintenance - 1.68.0

Mon, 24 Aug 2026 14:25:25 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.68.0. Schedule: 24-08-2026, 16:30 - 17:15 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

Maintenance: EIDAW Wizard - TSP TEST

Mon, 24 Aug 2026 13:41:42 -0000

Lean disposable degradation

Thu, 20 Aug 2026 07:55:00 -0000

We've found the problem and we applied the resolution. Currently the situation is stable and we see no errors. We still monitor the situation

Lean disposable degradation

Thu, 20 Aug 2026 07:34:00 -0000

The service lean disposable has faced a small degradation, we've already found the problem and we applied the resolution We'll post an update in 30 minutes

Maintenance: OnePlatform - Scheduled Maintenance - 1.67.0

Wed, 19 Aug 2026 09:29:21 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.67.0. Schedule: 19-08-2026, 11:30 - 12:15 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

Maintenance: PEC Service - remmanager_op_api - Hotfix remmanager_op_api-1.6.2

Tue, 18 Aug 2026 08:24:07 -0000

Release of remmanager_op_api version 1.6.2 is scheduled, containing a bugfix for input data validation during new mailbox creation. No service disruption is expected.

Maintenance: RAWS - TSP TEST

Mon, 17 Aug 2026 14:10:33 -0000

Maintenance: EIDAW Wizard - TSP TEST

Mon, 17 Aug 2026 13:58:32 -0000

Maintenance: PORTAL - TSP TEST

Mon, 17 Aug 2026 13:58:13 -0000

Maintenance: Release of Namirial Onboarding Hotfix

Mon, 17 Aug 2026 12:56:01 -0000

Maintenance: Portal - TSP

Mon, 17 Aug 2026 10:14:10 -0000

Maintenance: RAWS - TSP TEST

Fri, 14 Aug 2026 07:57:28 -0000

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 15:45:00 -0000

Incident Resolved – Trust and Sign and Prevent The incident affecting communication latency between our hosting sites has now been resolved. The Trust and Sign and Prevent services are operating normally again, and our teams are no longer observing any disruptions related to this incident. Thank you for your patience and understanding throughout the incident. The Namirial Team

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 14:12:00 -0000

We remain in close collaboration with our hosting provider to monitor and resolve the situation. We are still experiencing some latency between our hosting sites. However, the impact on the Trust and Sign and Prevent services is now very limited. Our teams continue to closely monitor the situation, and we will keep you informed of any further developments. The Namirial Team

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 09:15:00 -0000

We are currently experiencing communication latency between our two hosting sites, which may cause disruptions to the Trust and Sign and Prevent services. These latency issues appear to be related to the dark fiber connection between the two sites. Our teams are working closely with our hosting provider, which is currently investigating the issue to identify the root cause and restore normal service as quickly as possible. We will keep you informed of any further developments. The Namirial Team

Maintenance: Scheduled Maintenance – PVID Service – Thursday, August 13

Wed, 12 Aug 2026 08:49:08 -0000

As part of the implementation of ANSSI recommendations, a maintenance operation is scheduled for Thursday, August 13 on the PVID production infrastructure. This maintenance involves the replacement of a security device (Firewall). No service interruption is expected, and the operation should have no impact on the availability of the PVID service. Thank you for your continued trust and understanding. The Namirial Team

Maintenance: SCHEDULED MAINTENANCE - TRUST SYSTEMS

Tue, 11 Aug 2026 13:12:07 -0000

We are currently performing scheduled maintenance on our infrastructure. All services remain fully operational and no disruption is expected during the maintenance window.

Maintenance: RAWS - TSP TEST

Tue, 11 Aug 2026 09:25:03 -0000

Maintenance: RAWS - TSP TEST

Tue, 11 Aug 2026 09:13:07 -0000

Maintenance: RAWS - TSP TEST

Mon, 10 Aug 2026 16:02:35 -0000

Maintenance: RAWS - TSP TEST

Mon, 10 Aug 2026 15:53:54 -0000

Maintenance: RAWS Service update / Aggiornamento servizio RAWS

Fri, 07 Aug 2026 16:25:10 -0000

Maintenance: Ca Services - TST PROD Extraordinary maintenance

Fri, 07 Aug 2026 16:00:04 -0000

We're carrying an extraordinary maintenance, we do not expect disservice.

Maintenance: RAWS - TSP TEST

Fri, 07 Aug 2026 15:53:14 -0000

Maintenance: OnePlatform - Scheduled Maintenance - 1.66.0

Fri, 07 Aug 2026 09:10:51 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.66.0. Schedule: 07-08-2026, 11:15 - 12:00 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

[Trust and Sign] Incident affecting PVID workflows ONLY

Tue, 04 Aug 2026 10:55:00 -0000

Dear Customer, The incident affecting PVID workflows has now been resolved. Our teams have implemented the necessary corrective actions, and the service is fully operational again. We apologize for any inconvenience caused and thank you for your patience and understanding.

[Trust and Sign] Incident affecting PVID workflows ONLY

Tue, 04 Aug 2026 09:55:00 -0000

Dear Customer, We would like to inform you that we are currently experiencing a production incident affecting PVID workflows only. Our teams are fully mobilized and are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

[Production] Signature Service Unavailable

Thu, 30 Jul 2026 08:14:00 -0000

We have identified and resolved the root cause of the issue. All the systems are working nominally.

[Production] Signature Service Unavailable

Thu, 30 Jul 2026 07:19:00 -0000

Dear customers, Kindly note that an incident is impacting the signature service (all signature levels). We are currently investigating this incident and will provide more information when available. Estimated start time: 9h11 AM Thank you for your understanding.

Uanataca TSP Issue

Thu, 23 Jul 2026 10:32:00 -0000

Dear customer, the team has resolved the issues and will continue to monitor the situation to prevent it from recurring.

Uanataca TSP Issue

Thu, 23 Jul 2026 09:57:00 -0000

The Uanataca team has identified the root cause and they are working on a resolution; the maximum estimated time to resolution is currently 45 minutes.

Uanataca TSP Issue

Thu, 23 Jul 2026 09:45:00 -0000

We have an incindent on going with Uanataca TSP. If you are affected you can monitor incident here https://status.uanataca.com/

Test notification

Fri, 17 Jul 2026 09:40:00 -0000

This is just a test notification

cResolved: Service Degradation on LEAN Component

Fri, 10 Jul 2026 11:17:00 -0000

The issue has been fully resolved. Our engineering team identified that the temporary service degradation was caused by an internal rate-limiting component enforcing a safety threshold. Adjusting the rate-limit configuration immediately resolved the issue and restored normal traffic flow. To prevent this from happening again, we will be introducing supervised procedures to progressively tune this configuration value over time. We apologize for any inconvenience this may have caused.

cResolved: Service Degradation on LEAN Component

Fri, 10 Jul 2026 10:00:00 -0000

We experienced a brief service degradation affecting the LEAN component today between 11:32 and 11:45 CEST. During this time window, approximately 30% of calls to this service failed. The service has since stabilized and normal operations have resumed. Our engineering team is currently investigating the root cause to prevent future occurrences. We apologize for any inconvenience this may have caused.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 15:57:00 -0000

English version (Italian version follows underneath) The issue causing electronic invoices to be rejected with error code 00002 – Duplicate file name has been fully resolved. System monitoring has confirmed that operations are stable, and this incident is now closed. We apologize for the inconvenience and thank you for your patience. Versione in italiano Il problema che causava lo scarto delle fatture elettroniche con codice 00002 – Nome file duplicato è stato completamente risolto. Il monitoraggio del sistema ha confermato la stabilità delle operazioni e l'incident è ora chiuso. Ci scusiamo per il disagio e vi ringraziamo per la pazienza.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 14:58:00 -0000

English version (Italian version follows underneath) The issue causing electronic invoices to be rejected with error code 00002 – Duplicate file name has been identified and resolved by our technical team. Please resend any affected invoices. We will continue to monitor the system to ensure stability. We apologize for the issue and thank you for your patience. Versione in italiano Il problema che causava lo scarto delle fatture elettroniche con codice 00002 – Nome file duplicato è stato individuato e risolto dal team tecnico. Vi preghiamo di reinviare le fatture interessate. Continueremo a monitorare il sistema per garantirne la stabilità. Ci scusiamo per il disagio e vi ringraziamo per la pazienza.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 13:40:00 -0000

English version (Italian version follows underneath) We are currently receiving reports of submitted electronic invoices being rejected with error code 00002 – Duplicate file name. We are investigating the cause. In the meantime, if you receive this error, please try resending the invoice. We will keep you updated on the resolution. Versione in italiano Stiamo ricevendo segnalazioni di fatture elettroniche inviate che ricevono esito di scarto con codice 00002 – Nome file duplicato. Stiamo indagando la causa; nel frattempo, se ricevete questo errore, vi preghiamo di riprovare l'invio. Vi terremo aggiornati sulla risoluzione.