Incidents | Namirial

PEC Service - PEC Signing Certificate Renewal

Mon, 14 Sep 2026 20:00:36 -0000

As part of the renewal of PEC signing certificates, three maintenance activities will be carried out to update the signing certificates on the providers' index (IGPEC) and switch operations over to the new certificate. Dates: September 2, 7, and 14, 2026, at 10:00 PM (CEST) No service disruptions are expected; however, slowdowns of a few minutes may occur in PEC sending and receiving flows.

Release of Namirial Onboarding - Sign Engine

Mon, 14 Sep 2026 20:00:30 -0000

During this maintenance window, the service may become unavailable. This maintenance is required to improve and enhance our sign engine capabilities. We apologize for any inconvenience and encourage you to plan your activities accordingly. Thank you for your understanding.

SCHEDULED MAINTENANCE - PEC - PROD ENVIRONMENT

Tue, 08 Sep 2026 20:00:50 -0000

Ordinary scheduled maintenance on PEC - PROD ENVIRONMENT We do not expect disservice

Release of eSignAnyWhere - saas.esignanywhere.net

Tue, 08 Sep 2026 20:00:45 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - saas.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards Gentile Partner, è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - saas.esignanywhere.net) per eseguire attività di aggiornamento del servizio. Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning). La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/ Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Cordiali saluti

Release of eSignAnyWhere - us/latam.esignanywhere.net

Tue, 08 Sep 2026 07:00:49 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - us/latam.esignanywhere.net) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards

PCT - Upgrade to 2.3.0

Tue, 08 Sep 2026 05:00:42 -0000

During the activity the service will not be available. Release notes are available into the web application. Task New profile: Funzionario Ente Pubblico Login via CIE Beni Immobili: "Duplica Bene" button Fascicoli: background synchronization Bug Standard login: Reginde search File attachment: accettazione/consegna display Deleghe access: table display Create Deposito API: field for Attore API: codicefiscale pattern

PEC Service - PEC Signing Certificate Renewal

Mon, 07 Sep 2026 20:00:58 -0000

Release of eSignAnyWhere - significant.com

Mon, 07 Sep 2026 20:00:25 -0000

Dear Partner, eSignAnyWhere platform (Saas environment - significant.com) will be unavailable for update. During this maintenance our services that use eSignAnyWhere function (e.g. digital sign of contracts in the provisioning service) may not be available. The new release can be tested on the demo environment https://demo.esignanywhere.net/ Please have a look to the release note page https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Best regards Gentile Partner, è pianificato uno stop della piattaforma eSignAnyWhere (ambiente Saas - significant.com) per eseguire attività di aggiornamento del servizio. Durante la manutenzione della piattaforma eSignAnyWhere non garantiamo il corretto funzionamento dei nostri servizi di firma digitale dei documenti (ad esempio firma dei contratti con il provisioning). La nuova versione può essere già provata nell'ambiente di demo https://demo.esignanywhere.net/ Si prega di prendere visione della pagina di release note al seguente link https://namirial.atlassian.net/wiki/spaces/eSign/pages/91981724/eSignAnyWhere+Release+News Cordiali saluti

PEC Service - SecureAccesManager - Update to 1.6.0

Mon, 07 Sep 2026 20:00:00 -0000

Bugfix. No downtime expected

PEC Service - Webmail - Update 0.75.0

Mon, 07 Sep 2026 20:00:00 -0000

Bugfix. No downtime expected

PEC Shop - Upgrade to carrello-1.146.0

Thu, 03 Sep 2026 06:00:46 -0000

Price lists update No downtime expected

PEC Service - PEC Signing Certificate Renewal

Wed, 02 Sep 2026 20:00:31 -0000

PEC Service - remmanager_op_api - Update remmanager_op_api-1.7.0

Wed, 02 Sep 2026 20:00:00 -0000

Fix for PEC mailbox renewal+update handling. No downtime expected

SMS - TSP PROD

Wed, 02 Sep 2026 05:08:55 -0000

Stiamo procedendo ad effettuare un'attività di manutenzione straordinaria, non ci aspettiamo disservizio. We are proceeding to carry out an extraordinary maintenance activity, we do not expect disservice.

SMS - TSP PROD

Wed, 02 Sep 2026 05:03:58 -0000

SMS/WA Service Maintenance

Wed, 02 Sep 2026 05:00:02 -0000

Scheduled Maintenance SMS and Whatsapp Services will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PEC Service - multiuser service - Update 1.14.0

Wed, 02 Sep 2026 05:00:00 -0000

Bugfix. No downtime expected

Namirial: NamirialArchive® Update / Aggiornamento NamirialArchive®

Tue, 01 Sep 2026 18:00:54 -0000

Dear Partner, we hereby inform you that in the environment of NamirialArchive® IT1 (ex LegalSolutionDOC) TEST and NamirialArchive® IT2 (ex StrongDOX) TEST important updates have been released. On 1st September 2026 from 20.00 to 24.00 (CEST) we will release these updates in PRODUCTION environment, the document archiving service will be stopped, for this reason we recommend that you stop archiving activities during this maintenance. Thank you for your cooperation. NamirialArchive® Portal: Update type: Maintenance Version: Client V 4.12.0 - WebService V 4.9.6 Description of the main changes: • System security improvements • Bug fixes Please note that the release of the ECM SOAP Web Services includes a modification to the WSDL service_designer.asmx: the object UtentiProviderObj includes new parameters: DataGenerazioneToken and ReferenceId. You are therefore requested to verify any potential impact on your applications. Best Regards Namirial Spa ********************************** Versione in italiano Gentile Partner, con la presente ti informiamo che nell'ambiente di NamirialArchive® IT1 (ex LegalSolutionDOC) TEST e NamirialArchive® IT2 (ex StrongDOX) TEST sono stati rilasciati importanti aggiornamenti. In data 1 settembre 2026 dalle ore 20:00 alle ore 24:00 (CEST) tali aggiornamenti verranno rilasciati anche nell'ambiente di Produzione con relativo fermo del servizio di archiviazione documentale. Ti invitiamo pertanto a non effettuare archiviazioni durante tale periodo. Grazie per la collaborazione. Portale NamirialArchive®: Tipo di rilascio: Manutenzione Versione: Client V 4.12.0 - WebService V 4.9.6 Descrizione delle principali modifiche: • Migliorie riguardo la sicurezza del sistema • Risoluzione bug Si segnala che il rilascio dei Web Services SOAP ECM include una modifica al WSDL service_designer.asmx : l’oggetto UtentiProviderObj include due nuovi parametri: DataGenerazioneToken e ReferenceId. Si richiede pertanto di verificare l'eventuale impatto sulle proprie applicazioni. Cordiali saluti Namirial Spa

RAWS - TSP TEST

Tue, 01 Sep 2026 15:05:50 -0000

OnePlatform - Scheduled Maintenance - 1.69.0

Tue, 01 Sep 2026 13:00:42 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.69.0. Schedule: 01-09-2026, 15:00 - 15:30 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 10:24:00 -0000

Dear Customer the incident is now solved and the situation is back to normality, we'll continue to improve our services in order to avoid future problems. We also would like to apologize for the inconvenience this may have caused.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 09:44:00 -0000

Dear customer, we are continuing to monitor the situation and fine-tune the system. We will provide the next update in 45 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 09:11:00 -0000

Dear customer the team rolled out an application fix which is showing us sensitive improvements on the overall performances, we continue to monitor the situation until we are sure there are no issues at all and all the queues are correctly managed. The next update will come in 30 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 08:20:00 -0000

Dear customer, our first approach to the resolution was not successful and we are still investigating the root cause but it is taking more time than expected, the next update will be provided in 60 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 07:49:00 -0000

The team is now investigating one component that is not performing as expected, we'll provide an update within 30 minutes.

Degradation of IdSelf and IDDoc

Tue, 01 Sep 2026 06:40:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Investigation in progress Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 22:11:00 -0000

The root cause for the issue about callbacks not being properly sent was fixed at around 20:40 CEST. The situation has been gradually going back to normal, and now the services are fully operational. We are continuing to monitor the situation.

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 22:03:00 -0000

MyNamirial - Scheduled Maintenance - 2.3.0

Mon, 31 Aug 2026 19:30:00 -0000

We are pleased to announce that version 2.3.0 of MyNamirial will be released. Release date: 31-08-2026 (Europe/Rome – CET) This release includes stability and performance improvements aimed at enhancing the overall reliability and responsiveness of the platform. During the rollout, the platform is expected to remain available. However, a brief service interruption may occur while the deployment is being completed. We will actively monitor the deployment and provide confirmation once the rollout has been successfully completed. Thank you for your continued trust. The MyNamirial Team

PEC Service — Storage Firmware Update

Mon, 31 Aug 2026 19:00:22 -0000

As part of the system consolidation following the recent incident, we will update the firmware of the storage involved in the incident. No service disruptions or slowdowns are expected.

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 16:36:00 -0000

The situation was resolved

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 15:00:00 -0000

Our team is still still working on resolving the situation. We will keep you informed of any further developments.

RAWS - TSP TEST

Mon, 31 Aug 2026 14:07:54 -0000

Investigation in progress Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 13:51:00 -0000

We have identified an incident affecting our PreventGo and Trust & Sign services, causing disruptions to certain processes and associated workflows. Several features are currently affected: - Document verification and analysis services - Webhook delivery Our technical teams are actively working to resolve this incident. We will update this page as soon as possible with new information. Thank you for your understanding.

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 12:30:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:56:00 -0000

We have fixed the root cause of the issue. PreventGo / IdDocCheck / IdSelf services are now fully operational

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 09:56:00 -0000

We have fixed the root cause of the issue. PreventGo / IdDocCheck / IdSelf services are now fully operational

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:51:00 -0000

We identified a possible root cause of this issue. We are working on a fix.

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 09:51:00 -0000

The issue has been resolved and the service has been fully restored. All systems are back to normal operation. We are continuing to closely monitor the situation over the coming hours to ensure stability. We apologize for the inconvenience caused and thank you for your patience.

Degraded response time on PreventGo / IdDocCheck / IdSelf services

Mon, 31 Aug 2026 09:30:00 -0000

Our team is still still working on resolving the situation. We will keep you informed of any further developments.

Degradation of IdSelf and IDDoc

Mon, 31 Aug 2026 07:58:00 -0000

We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 07:49:00 -0000

The PEC service is currently up and running. However, we are experiencing issues restoring some of the affected machines, and are therefore considering the service status as degraded at this time.

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 06:36:00 -0000

The issue has been resolved and the service is now restarting. The service is expected to be fully available again within approximately 60 minutes.

SMS - TSP PROD

Mon, 31 Aug 2026 05:38:49 -0000

Investigating – PEC Service Disruption

Mon, 31 Aug 2026 05:32:00 -0000

We are currently experiencing a new disruption of the PEC service, starting around 7:00 AM. This appears to be a recurrence of the previous issue. Our team is actively investigating the cause. We will update this page as soon as new information becomes available.

SMS Service Maintenance

Mon, 31 Aug 2026 05:30:42 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SMS - TSP PROD

Mon, 31 Aug 2026 05:10:51 -0000

Release of Namirial Onboarding Hotfix

Mon, 31 Aug 2026 04:00:36 -0000

PEC Service Disruption

Sun, 30 Aug 2026 13:38:00 -0000

Status updated

PEC Service Disruption

Sun, 30 Aug 2026 12:33:00 -0000

The PEC service has been fully restored and is now operating normally. We apologize for the inconvenience caused and thank you for your patience.

PEC Service Disruption

Sun, 30 Aug 2026 11:34:00 -0000

Service restoration is in progress and proceeding as expected.

PEC Service Disruption

Sun, 30 Aug 2026 10:01:00 -0000

The issue has been isolated and the service is currently being restored. We will update this page as soon as the service is fully operational.

PEC Service Disruption

Sun, 30 Aug 2026 08:25:00 -0000

We are currently experiencing an interruption of the PEC (Certified Email) service starting at 7:00. Cause: An infrastructure fault was detected on the storage layer, temporarily affecting service functionality. Status: Our team, together with the storage vendor, is actively working on restoring the service. Estimated time to resolution is 2-4 hours. We will update this page as soon as new information becomes available. We apologize for the inconvenience.

RAWS - TSP TEST

Fri, 28 Aug 2026 12:14:23 -0000

RAWS - TSP TEST

Fri, 28 Aug 2026 10:00:25 -0000

RAWS - TSP TEST

Fri, 28 Aug 2026 09:38:51 -0000

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Fri, 28 Aug 2026 08:11:19 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.0), we do not expect disservice.

PEC Service - Extraordinary Maintenance

Thu, 27 Aug 2026 12:00:00 -0000

We will be applying a fix to the auto-reply service. What's changing: - Fixed an issue that could cause automatic reply loops to start in certain scenarios. No service disruptions are expected.

EIDAW Wizard - TSP TEST

Thu, 27 Aug 2026 10:03:46 -0000

PORTAL - TSP TEST

Thu, 27 Aug 2026 10:03:35 -0000

SMS Service Maintenance

Thu, 27 Aug 2026 05:00:39 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Wed, 26 Aug 2026 10:27:02 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.1.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.1.0), we do not expect disservice.

EIDAW Wizard - TSP TEST

Wed, 26 Aug 2026 09:52:36 -0000

RAWS - TSP TEST

Tue, 25 Aug 2026 10:06:16 -0000

OnePlatform - Scheduled Maintenance - 1.68.0

Mon, 24 Aug 2026 14:30:41 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.68.0. Schedule: 24-08-2026, 16:30 - 17:15 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

EIDAW Wizard - TSP TEST

Mon, 24 Aug 2026 13:41:42 -0000

Lean disposable degradation

Thu, 20 Aug 2026 07:55:00 -0000

We've found the problem and we applied the resolution. Currently the situation is stable and we see no errors. We still monitor the situation

Lean disposable degradation

Thu, 20 Aug 2026 07:34:00 -0000

The service lean disposable has faced a small degradation, we've already found the problem and we applied the resolution We'll post an update in 30 minutes

OnePlatform - Scheduled Maintenance - 1.67.0

Wed, 19 Aug 2026 09:30:10 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.67.0. Schedule: 19-08-2026, 11:30 - 12:15 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

PEC Service - remmanager_op_api - Hotfix remmanager_op_api-1.6.2

Wed, 19 Aug 2026 05:30:32 -0000

Release of remmanager_op_api version 1.6.2 is scheduled, containing a bugfix for input data validation during new mailbox creation. No service disruption is expected.

Portal - TSP

Tue, 18 Aug 2026 20:00:59 -0000

Release of Namirial Onboarding Hotfix

Tue, 18 Aug 2026 04:00:26 -0000

SCHEDULED MAINTENANCE - TST - PROD ENVIRONMENT

Mon, 17 Aug 2026 20:00:00 -0000

Ordinary scheduled maintenance on the TST PROD ENVIRONMENT. Affected services: VoucherServices and Onboarding / eIDAnyWhere. We do not expect disservice.

RAWS - TSP TEST

Mon, 17 Aug 2026 14:10:33 -0000

EIDAW Wizard - TSP TEST

Mon, 17 Aug 2026 13:58:32 -0000

PORTAL - TSP TEST

Mon, 17 Aug 2026 13:58:13 -0000

SCHEDULED MAINTENANCE - TST - TEST ENVIRONMENT

Mon, 17 Aug 2026 11:00:00 -0000

Ordinary scheduled maintenance on the TST TEST ENVIRONMENT. Affected services: VoucherServices and Onboarding / eIDAnyWhere. We do not expect disservice.

RAWS - TSP TEST

Fri, 14 Aug 2026 07:57:28 -0000

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 15:45:00 -0000

Incident Resolved – Trust and Sign and Prevent The incident affecting communication latency between our hosting sites has now been resolved. The Trust and Sign and Prevent services are operating normally again, and our teams are no longer observing any disruptions related to this incident. Thank you for your patience and understanding throughout the incident. The Namirial Team

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 14:12:00 -0000

We remain in close collaboration with our hosting provider to monitor and resolve the situation. We are still experiencing some latency between our hosting sites. However, the impact on the Trust and Sign and Prevent services is now very limited. Our teams continue to closely monitor the situation, and we will keep you informed of any further developments. The Namirial Team

Degradation of Trust and Sign and Prevent Services

Thu, 13 Aug 2026 09:15:00 -0000

We are currently experiencing communication latency between our two hosting sites, which may cause disruptions to the Trust and Sign and Prevent services. These latency issues appear to be related to the dark fiber connection between the two sites. Our teams are working closely with our hosting provider, which is currently investigating the issue to identify the root cause and restore normal service as quickly as possible. We will keep you informed of any further developments. The Namirial Team

Scheduled Maintenance – PVID Service – Thursday, August 13

Thu, 13 Aug 2026 07:00:00 -0000

As part of the implementation of ANSSI recommendations, a maintenance operation is scheduled for Thursday, August 13 on the PVID production infrastructure. This maintenance involves the replacement of a security device (Firewall). No service interruption is expected, and the operation should have no impact on the availability of the PVID service. Thank you for your continued trust and understanding. The Namirial Team

Ordinary scheduled maintenance

Wed, 12 Aug 2026 07:00:10 -0000

Update to the latest features

SCHEDULED MAINTENANCE - TRUST SYSTEMS

Tue, 11 Aug 2026 20:00:54 -0000

We are currently performing scheduled maintenance on our infrastructure. All services remain fully operational and no disruption is expected during the maintenance window.

RAWS - TSP TEST

Tue, 11 Aug 2026 09:25:03 -0000

RAWS - TSP TEST

Tue, 11 Aug 2026 09:13:07 -0000

SCHEDULED MAINTENANCE - TST - PROD ENVIRONMENT

Mon, 10 Aug 2026 20:00:00 -0000

Ordinary scheduled maintenance on the TST PROD ENVIRONMENT. Affected services: VoucherServices and Onboarding / eIDAnyWhere. We do not expect disservice.

RAWS - TSP TEST

Mon, 10 Aug 2026 16:02:35 -0000

RAWS - TSP TEST

Mon, 10 Aug 2026 15:53:54 -0000

SCHEDULED MAINTENANCE - TST - TEST ENVIRONMENT

Mon, 10 Aug 2026 11:00:00 -0000

Ordinary scheduled maintenance on the TST TEST ENVIRONMENT. Affected services: VoucherServices and Onboarding / eIDAnyWhere. We do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Fri, 07 Aug 2026 16:25:10 -0000

Ca Services - TST PROD Extraordinary maintenance

Fri, 07 Aug 2026 16:00:04 -0000

We're carrying an extraordinary maintenance, we do not expect disservice.

RAWS - TSP TEST

Fri, 07 Aug 2026 15:53:14 -0000

OnePlatform - Scheduled Maintenance - 1.66.0

Fri, 07 Aug 2026 09:15:33 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.66.0. Schedule: 07-08-2026, 11:15 - 12:00 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

RAWS - TSP TEST

Fri, 07 Aug 2026 08:39:37 -0000

RAWS - TSP TEST

Fri, 07 Aug 2026 07:52:13 -0000

Release of Namirial Onboarding Hotfix

Thu, 06 Aug 2026 20:00:00 -0000

RAWS Service update / Aggiornamento servizio RAWS

Thu, 06 Aug 2026 15:14:57 -0000

Ca Services - TST PROD Extraordinary maintenance

Thu, 06 Aug 2026 15:00:56 -0000

We're carrying an extraordinary maintenance, we do not expect disservice.

RAWS - TSP TEST

Thu, 06 Aug 2026 14:36:51 -0000

RAWS - TSP TEST

Thu, 06 Aug 2026 13:04:44 -0000

EIDAW Wizard - TSP TEST

Thu, 06 Aug 2026 12:28:09 -0000

LEAN DISPOSABLE - TST PROD Extraordinary maintenance

Thu, 06 Aug 2026 11:00:15 -0000

We're carrying an extraordinary maintenance, we do not expect disservice.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Thu, 06 Aug 2026 10:59:19 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 06 Aug 2026 10:21:46 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

Scheduled Maintenance for FaceMatch PVID Production

Thu, 06 Aug 2026 10:00:00 -0000

We would like to inform you of a scheduled maintenance on our production environment. During this maintenance, all PVID production services will be temporarily unavailable due to a firewall intervention performed by our IT team. Users may experience service interruptions or be unable to start or complete identity verification sessions during the maintenance window. We apologize for any inconvenience and appreciate your understanding. Services will be restored as soon as the maintenance is completed.

EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Thu, 06 Aug 2026 00:20:43 -0000

🔧 Extraordinary Maintenance – Long-Term Signature Services

Wed, 05 Aug 2026 20:00:19 -0000

We are currently performing extraordinary maintenance on our **Long-Term Signature (long-term signatures) Trust Services**. All services remain **fully operational** throughout this activity. No disruption or degradation is expected.

RAWS Service update / Aggiornamento servizio RAWS

Wed, 05 Aug 2026 20:00:17 -0000

TAX latform - Maintenace SQL Server CLuster nodes (5 of 7)

Wed, 05 Aug 2026 19:28:24 -0000

Restore instances location due to Crowdstrike client agent updates, upgrade SQL Server CUs, and security patches to part of the cluster (5 out of 7 nodes).

RAWS - TSP TEST

Wed, 05 Aug 2026 14:50:18 -0000

RAWS - TSP TEST

Wed, 05 Aug 2026 14:12:08 -0000

PORTAL Service update / Aggiornamento servizio PORTAL

Wed, 05 Aug 2026 11:21:01 -0000

PORTAL update

Wed, 05 Aug 2026 11:20:52 -0000

Bugifx update

OnePlatform - Scheduled Maintenance - 1.66.0

Wed, 05 Aug 2026 09:45:10 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.66.0. Schedule: 05-08-2026, 11:45 - 12:15 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

RAWS - TSP TEST

Wed, 05 Aug 2026 08:24:34 -0000

PEC Service - PEC Core - Signing Certificate

Tue, 04 Aug 2026 20:00:41 -0000

Update of the PEC Signing Certificate for a Provider’s Customer. No downtime is expected, the update will be transparent to end user.

TAX latform - Maintenace SQL Server CLuster nodes (4/5 of 7)

Tue, 04 Aug 2026 19:28:31 -0000

Restore node 4 position in cluster and Move instances due to Crowdstrike client agent updates, upgrade SQL Server CUs, and security patches to part of the cluster (4/5 out of 7 nodes).

Scheduled maintenance NamirialArchive® PROD environment FR2 / NamirialArchive® manutenzione programmata ambiente di PROD FR2 / NamirialArchive® maintenance programmée de l'environnement de PROD FR2

Tue, 04 Aug 2026 18:00:00 -0000

Dear Partner, We would like to inform you that on Tuesday, August 4, 2026, from 20:00 to 22:00 (CET), a scheduled system maintenance activity will take place on the NamirialArchive prod environment in the following region: FR2. During this time, the ECM Portal service will be impacted and may experience temporary interruptions or slowdowns. To ensure the highest effectiveness of the maintenance operations, it is recommended that no activities be carried out during the maintenance period. Thank you for your cooperation. Best regards, Namirial S.p.A. ************************************** Italian Version Gentile Partner, vi informiamo che nella giornata di martedì 4 agosto 2026, dalle ore 20:00 alle ore 22:00 (CET), è previsto un intervento di manutenzione programmata del sistema sull'ambiente di prod di NamirialArchive relativo alla seguente regione: FR2. Durante l'attività, il servizio Portale ECM sarà impattato e potrebbero verificarsi temporanee interruzioni o rallentamenti. Per garantire la massima efficacia delle operazioni, si consiglia di non eseguire attività durante il periodo di manutenzione. Vi ringraziamo per la collaborazione. Cordiali saluti, Namirial S.p.A. ************************************** French Version Cher Partenaire, Nous vous informons que le mardi 4 août 2026, de 20h00 à 22h00 (CET), une opération de maintenance programmée du système est prévue sur l'environnement de prod de NamirialArchive pour la région suivante : FR2. Pendant cette intervention, le service Portail ECM sera impacté et des interruptions temporaires ou des ralentissements pourraient survenir. Afin de garantir l'efficacité maximale des opérations, il est recommandé de ne pas effectuer d'activités pendant la période de maintenance. Nous vous remercions de votre collaboration. Cordialement, Namirial S.p.A.

NamirialArchive® LTA Service Update (1.17.0) / Aggiornamenti Sistema di Conservazione (1.17.0) NamirialArchive® / Mises à jour du Système de Préservation (1.17.0) NamirialArchive®

Tue, 04 Aug 2026 12:00:31 -0000

Dear Partner, we hereby inform you that important updates have been released in the TEST environment. On 4 ago 2026 from 2:00 PM to 6:00 PM CEST we will release these updates in PRODUCTION environment. No service interruptions are planned; however, should any issues arise, please report them promptly to LTA support. Long Term Archiving Update type: Improvement Version: WebService Soap LTA v1.17.0 - RestApi LTA v1.17.0 Descriptions of the main changes: • Minor fixes: minor fixes have been applied to improve overall service stability and performance. • Ingestion messages localization: for foreign instances FR1, FR2, RO1, ES1, and LATAM, the messages returned during the ingestion phase have been changed to English. Please note that this release does not include any changes to the REST API or SOAP Web Service interfaces. Best regards Namirial Spa ********************************** Versione in italiano Gentile Partner, con la presente ti informiamo che nell'ambiente di TEST sono stati rilasciati importanti aggiornamenti. In data 4 agosto 2026, dalle ore 14:00 alle ore 18:00 CEST tali aggiornamenti verranno rilasciati anche nell'ambiente di PRODUZIONE. Non sono previste interruzioni del servizio, tuttavia, qualora si verificassero problemi, vi preghiamo di segnalarli tempestivamente al Supporto LTA. Sistema di Conservazione Tipo di rilascio: Miglioramento Versione: WebService Soap LTA v1.17.0 - RestApi LTA v1.17.0 Descrizione delle principali modifiche: • Fix minori: sono stati applicati fix minori volti a migliorare la stabilità e le prestazioni complessive del servizio. • Localizzazione messaggi di ingestion: per le istanze estere FR1, FR2, RO1, ES1 e LATAM, i messaggi restituiti nella fase di ingestion sono stati modificati in inglese. Si informa che il presente rilascio non include modifiche alle interfacce REST API o Web Service SOAP. Cordiali saluti Namirial Spa ************************************** Version française Cher partenaire, nous vous informons que d'importantes mises à jour ont été déployées dans l'environnement de TEST. Le 4 août 2026, de 14:00 à 18:00 CEST, ces mises à jour seront également déployées dans l'environnement de PRODUCTION. Aucune interruption de service n'est prévue, toutefois, en cas de problème, veuillez le signaler rapidement au Support LTA. Système de Préservation Type de version: Amélioration Version: WebService Soap LTA v1.17.0 - RestApi LTA v1.17.0 Description des principales modifications: • Correctifs mineurs : des correctifs mineurs ont été appliqués afin d'améliorer la stabilité et les performances générales du service. • Localisation des messages d'ingestion : pour les instances étrangères FR1, FR2, RO1, ES1 et LATAM, les messages retournés lors de la phase d'ingestion ont été traduits en anglais. Veuillez noter que cette mise en production n'inclut aucune modification aux interfaces REST API ou Web Service SOAP. Cordialement Namirial Spa

PORTAL - TSP TEST

Tue, 04 Aug 2026 11:22:04 -0000

PORTAL Service update / Aggiornamento servizio PORTAL

Tue, 04 Aug 2026 11:20:53 -0000

PORTAL update

Tue, 04 Aug 2026 11:20:44 -0000

Small fix on RAO side

[Trust and Sign] Incident affecting PVID workflows ONLY

Tue, 04 Aug 2026 10:55:00 -0000

Dear Customer, The incident affecting PVID workflows has now been resolved. Our teams have implemented the necessary corrective actions, and the service is fully operational again. We apologize for any inconvenience caused and thank you for your patience and understanding.

[Trust and Sign] Incident affecting PVID workflows ONLY

Tue, 04 Aug 2026 09:55:00 -0000

Dear Customer, We would like to inform you that we are currently experiencing a production incident affecting PVID workflows only. Our teams are fully mobilized and are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

PORTAL Service update / Aggiornamento servizio PORTAL

Mon, 03 Aug 2026 21:10:37 -0000

EIDAW Wizard Service update / Aggiornamento servizio EIDAW Wizard

Mon, 03 Aug 2026 20:20:27 -0000

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Mon, 03 Aug 2026 20:17:03 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Mon, 03 Aug 2026 20:08:52 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

LEAN DISPOSABLE - TST PROD Scheduled Maintenance

Mon, 03 Aug 2026 20:05:54 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

RAWS Service update / Aggiornamento servizio RAWS

Mon, 03 Aug 2026 20:01:21 -0000

EIDAW and PORTAL server update

Mon, 03 Aug 2026 20:00:52 -0000

EIDAW and PORTAL server update to update some features and fix some bugs

Scheduled Maintenance on Trust Services

Mon, 03 Aug 2026 20:00:05 -0000

We are currently performing scheduled maintenance on our infrastructure. All services remain fully operational and no disruption is expected during the maintenance window.

SCHEDULED MAINTENANCE - TST - PROD ENVIRONMENT

Mon, 03 Aug 2026 20:00:00 -0000

Ordinary scheduled maintenance on the TST PROD ENVIRONMENT. Affected services: VoucherServices and Onboarding / eIDAnyWhere. We do not expect disservice.

Important: Changes to accepted ID documents for SPID and qualified trust services

Mon, 03 Aug 2026 20:00:00 -0000

## ⚠️ Aggiornamento requisiti documenti – SPID e servizi fiduciari qualificati / Document requirements update – SPID and qualified trust services --- A seguito del **D.L. 108/2026** (pubblicato in G.U. n. 146 del 26/06/2026), Namirial non accetterà più la **carta d'identità cartacea italiana** come documento di riconoscimento per il rilascio di SPID e di qualsiasi servizio fiduciario qualificato a decorrere dal **4 agosto 2026**. Non sarà inoltre accettato il documento d'identità provvisorio introdotto dall'**art. 11 comma 3** del decreto, rilasciabile dai sindaci in casi di urgenza fino al 31/12/2027. **Documenti validi per i nuovi rilasci** (per utenti in Italia): - Carta d'identità elettronica (CIE) - Patente di guida - Passaporto --- Following **Legislative Decree 108/2026** (published in the Official Gazette no. 146, dated 26/06/2026), Namirial will no longer accept the **italian paper-based national ID card** as a valid identification document for the issuance of SPID credentials and any qualified trust service, effective **August 4, 2026**. The provisional identity document introduced by **Article 11, paragraph 3** of the decree — which may be issued by mayors in urgent cases until 31/12/2027 — will also not be accepted. **Valid documents for new issuances** (for users in Italy): - Electronic Identity Card (CIE) - Driving licence - Passport

TAX latform - Maintenace SQL Server CLuster nodes (4 of 7)

Mon, 03 Aug 2026 19:28:07 -0000

Move instances due to Crowdstrike client agent updates, upgrade SQL Server CUs, and security patches to part of the cluster (4 out of 7 nodes).

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Mon, 03 Aug 2026 15:30:44 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

OnePlatform - Scheduled Maintenance - 1.65.0

Mon, 03 Aug 2026 15:00:27 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.65.0. Schedule: 03-08-2026, 17:30 - 17:30 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

RAWS - TSP TEST

Mon, 03 Aug 2026 11:34:11 -0000

PORTAL - TSP TEST

Mon, 03 Aug 2026 11:02:55 -0000

PORTAL - TSP TEST

Fri, 31 Jul 2026 14:23:07 -0000

OnePlatform - Scheduled Maintenance - 1.64.0

Fri, 31 Jul 2026 09:30:00 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.64.0. Schedule: 31-07-2026, 11:30 - 12:30 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

RAWS - TSP TEST

Fri, 31 Jul 2026 08:49:35 -0000

EIDAW Wizard - TSP TEST

Fri, 31 Jul 2026 08:06:22 -0000

EIDAW Wizard - TSP TEST

Fri, 31 Jul 2026 06:19:03 -0000

MyNamirial - Scheduled Maintenance - 2.2.3-HF.2

Thu, 30 Jul 2026 19:00:32 -0000

We are pleased to announce that version 2.2.3-hotfix.2 of MyNamirial will be released. Release date: 30-07-2026 (Europe/Rome – CET) This release includes stability and performance improvements aimed at enhancing the overall reliability and responsiveness of the platform. During the rollout, the platform is expected to remain available. However, a brief service interruption may occur while the deployment is being completed. We will actively monitor the deployment and provide confirmation once the rollout has been successfully completed. Thank you for your continued trust. The MyNamirial Team

EIDAW Wizard - TSP TEST

Thu, 30 Jul 2026 15:07:23 -0000

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 30 Jul 2026 12:49:06 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.1), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.1), we do not expect disservice.

PCT - Upgrade to 2.2.1

Thu, 30 Jul 2026 12:00:32 -0000

During the activity, the service will remain available. Bug Fix “Invio” in Depositi Fix API user registration

PEC Service - Management service - Hotfix 1.49.1

Thu, 30 Jul 2026 10:30:00 -0000

Identification flow hotfix. No downtime expected

[Production] Signature Service Unavailable

Thu, 30 Jul 2026 08:14:00 -0000

We have identified and resolved the root cause of the issue. All the systems are working nominally.

[Production] Signature Service Unavailable

Thu, 30 Jul 2026 07:19:00 -0000

Dear customers, Kindly note that an incident is impacting the signature service (all signature levels). We are currently investigating this incident and will provide more information when available. Estimated start time: 9h11 AM Thank you for your understanding.

RAWS - TSP TEST

Thu, 30 Jul 2026 06:25:27 -0000

Trust services maintenance

Thu, 30 Jul 2026 05:00:49 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PCT - Upgrade to 2.2.0

Thu, 30 Jul 2026 05:00:18 -0000

The service will remain available during the activity. The update includes improvements to platform security and stability.

PEC Service - Management web portal - Update 2.14.0

Wed, 29 Jul 2026 20:00:00 -0000

Bugfixes. No downtime expected

PEC Service - remmanager_op_api - Hotfix remmanager_op_api-1.6.1

Wed, 29 Jul 2026 15:00:00 -0000

Hotfix. No downtime expected

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Wed, 29 Jul 2026 14:04:55 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.0), we do not expect disservice.

PORTAL - TSP TEST

Wed, 29 Jul 2026 08:56:24 -0000

PORTAL - TSP TEST

Wed, 29 Jul 2026 08:42:35 -0000

PEC Shop - Upgrade to carrello-1.144.0

Wed, 29 Jul 2026 06:00:37 -0000

Price lists update No downtime expected

SMS - TSP PROD

Wed, 29 Jul 2026 05:37:38 -0000

Trust services maintenance

Wed, 29 Jul 2026 05:30:19 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PCT - Upgrade to 2.1.0

Wed, 29 Jul 2026 05:00:55 -0000

During the activity, the service will be temporarily unavailable due to infrastructure maintenance.

SMS Service Maintenance

Wed, 29 Jul 2026 05:00:03 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SCHEDULED MAINTENANCE - TRUST SYSTEMS

Tue, 28 Jul 2026 20:00:35 -0000

Stiamo procedendo ad effettuare un'attività di manutenzione ordinaria, non ci aspettiamo disservizio. We are proceeding to carry out an ordinary maintenance activity, we do not expect disservice.

SCHEDULED MAINTENANCE - TST PROD ENVIRONMENT

Tue, 28 Jul 2026 20:00:06 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SMS - TSP PROD

Tue, 28 Jul 2026 10:24:12 -0000

PCT - Upgrade to 2.1.0

Tue, 28 Jul 2026 05:00:25 -0000

During the activity the service will not be available. Release notes are available into the web application. Task API – creation of an endpoint for Fascicolo synchronization Alignment of debtor details in Consultazione Standard Bug Display of the 4th outcome in the Depositi del Fascicolo tab Fix for the online signature in Notifiche and Depositi Rintraccio fascicolo – print functionality Fix for the attachment label in Notifiche Download of the PEC Invio in the event of an Avviso di mancata consegna Fix for Validazione deposito and object entry

Release of Namirial Onboarding

Mon, 27 Jul 2026 20:00:00 -0000

OnePlatform - Scheduled Maintenance - 1.63.0

Mon, 27 Jul 2026 10:00:15 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.63.0. Schedule: 27-07-2026, 12:00 - 12:30 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

RAWS - TSP TEST

Fri, 24 Jul 2026 15:06:26 -0000

RAWS - TSP TEST

Fri, 24 Jul 2026 10:26:04 -0000

OnePlatform - Extraordinary Maintenance | 24 July 2026, 12:00-12:30 CEST

Fri, 24 Jul 2026 10:00:00 -0000

We will perform extraordinary maintenance on OnePlatform to deploy release 1.63.0-build.14. Schedule: 24-07-2026, 12:00 - 12:45 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; however, brief session reconnections may occur for a small subset of users. We will actively monitor the deployment and provide an update once the maintenance has been completed. Thank you for your understanding. The OnePlatform Team

PORTAL Service update / Aggiornamento servizio PORTAL

Thu, 23 Jul 2026 22:00:54 -0000

PORTAL update

Thu, 23 Jul 2026 22:00:49 -0000

minor PORTAL update to update some internal messages

PORTAL - TSP TEST

Thu, 23 Jul 2026 21:51:27 -0000

New LiveID+ update [2.95.3]

Thu, 23 Jul 2026 16:00:00 -0000

LiveID+ version 2.95.3 has been released. You can find the release notes on the [Namirial Knowledge Base](https://docs.namirial.app/products/liveidplus/customer/documents/release-notes)

API PCT - Upgrade to 1.20.3

Thu, 23 Jul 2026 12:00:00 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fix endpoint getUffici Fix bucket StoricoConsultazione

Uanataca TSP Issue

Thu, 23 Jul 2026 10:32:00 -0000

Dear customer, the team has resolved the issues and will continue to monitor the situation to prevent it from recurring.

PEC Service - Management web portal - Hotfix 2.13.1

Thu, 23 Jul 2026 10:30:00 -0000

Hotfix. No downtime expected

Uanataca TSP Issue

Thu, 23 Jul 2026 09:57:00 -0000

The Uanataca team has identified the root cause and they are working on a resolution; the maximum estimated time to resolution is currently 45 minutes.

Uanataca TSP Issue

Thu, 23 Jul 2026 09:45:00 -0000

We have an incindent on going with Uanataca TSP. If you are affected you can monitor incident here https://status.uanataca.com/

LEAN DISPOSABLE - TST TEST Scheduled Maintenance

Thu, 23 Jul 2026 08:52:14 -0000

Stiamo procedendo ad effettuare un'attivita' di manutenzione (26.6.2.0), non ci aspettiamo disservizio. We are proceeding to carry out a maintenance activity (26.6.2.0), we do not expect disservice.

OnePlatform - Scheduled Maintenance - 1.63.0

Thu, 23 Jul 2026 08:30:00 -0000

We will perform scheduled maintenance on OnePlatform to deploy release 1.63.0. Schedule: 23-07-2026, 10:30 - 11:00 (Europe/Rome – CEST). Impact: No service interruption is expected. The platform will remain available; at most, brief session reconnections may occur for a small subset of users. We will actively monitor the rollout and post an update upon completion. Thank you for your understanding. The OnePlatform Team

SCHEDULED MAINTENANCE - PEC Service

Wed, 22 Jul 2026 20:00:28 -0000

Ordinary scheduled maintenance on PEC Service. We do not expect disservice.

PEC Service - PEC Core - Policy Service

Wed, 22 Jul 2026 20:00:07 -0000

Security fixes to the Policy Service. No downtime is expected, the update will be transparent to end user.

PEC Service - Management web portal - Update 2.13.0

Wed, 22 Jul 2026 20:00:00 -0000

Added contributors view for PEC mailbox. No downtime expected

PEC Service - Webmail - Update 0.74.0

Wed, 22 Jul 2026 20:00:00 -0000

Added disclaimer for AI advanced search. No downtime expected

Maintenace SQL Server CLuster nodes (3 of 7)

Wed, 22 Jul 2026 19:28:23 -0000

Relocation of moved instances due to Crowdstrike client agent updates, upgrade SQL Server CUs, and security patches to part of the cluster (3 out of 7 nodes).

PEC Shop - Upgrade to carrello-1.144.0

Wed, 22 Jul 2026 06:00:11 -0000

Bugfix No downtime expected

SCHEDULED MAINTENANCE - PEC Service

Tue, 21 Jul 2026 20:00:53 -0000

Ordinary scheduled maintenance on PEC Service. We do not expect disservice.

Trust services maintenance

Tue, 21 Jul 2026 20:00:39 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Maintenace SQL Server CLuster nodes (3 of 7)

Tue, 21 Jul 2026 19:30:07 -0000

Instance move event required to apply Crowdstrike client agent updates, upgrade SQL Server CUs, and security patches to part of the cluster (3 out of 7 nodes). Subsequent relocation will be required.

Trust services maintenance

Tue, 21 Jul 2026 11:00:46 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Trust services maintenance

Tue, 21 Jul 2026 05:00:17 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Trust services maintenance

Mon, 20 Jul 2026 11:00:00 -0000

No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SMS - TSP PROD

Mon, 20 Jul 2026 05:16:42 -0000

SMS - TSP PROD

Mon, 20 Jul 2026 05:11:06 -0000

SMS Service Maintenance

Mon, 20 Jul 2026 05:00:21 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

Test notification

Fri, 17 Jul 2026 09:40:00 -0000

This is just a test notification

PEC Shop - Extraordinary Maintenance

Thu, 16 Jul 2026 20:00:00 -0000

Platform maintenance involving PEC mailboxes for the domains: - pec.avvocati.prato.it - busto.pecavvocati.it - ordineavvocativicenza.it - como.pecavvocati.it - avvocatiudine.it - mantova.pecavvocati.it - pavia.pecavvocati.it - pectriesteavvocati.it - varese.pecavvocati.it - busto.pecstabiliti.it - varese.pecstabiliti.it - mantova.pecstabiliti.it - monza.pecstabiliti.it - brescia.pecavvocati.it - forotorre.it - bergamo.pecavvocati.it - monza.pecavvocati.it - bergamo.pecstabiliti.it - firenze.pecavvocati.it - ordineavvocatipadova.it - brescia.pecstabiliti.it During the maintenance, the service will be unavailable for PEC mailboxes on these domains.

LiveID+ Extraordinary Maintenance - Jul 16, 22:00-23:00 CEST

Thu, 16 Jul 2026 20:00:00 -0000

An extraordinary maintenance window is scheduled on July 16, from 22:00 to 23:00 CEST, for LiveID+. During the activity, some users could experience disconnection.

PCT - Upgrade to 2.0.4

Thu, 16 Jul 2026 16:00:35 -0000

During the activity the service will be available. Release notes available into the web application. BugFix: tab Deleghe

PEC Service - remmanager_op_api - Update remmanager_op_api-1.6.0

Thu, 16 Jul 2026 05:30:20 -0000

Bugfix. No downtime expected

PEC Service - Webmail - Update 0.73.0

Thu, 16 Jul 2026 05:30:00 -0000

Updated identification flow and various bug fixes. No downtime expected.

SMS Service Maintenance

Thu, 16 Jul 2026 05:00:55 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

NamirialArchive® Update / Aggiornamento NamirialArchive®

Thu, 16 Jul 2026 05:00:28 -0000

Dear Partner, We would like to inform you that on July 16, 2026, from 07:00 to 08:00 (CEST), scheduled maintenance will be performed on the NamirialArchive® PROD environment for the following region: IT2 (formerly StrongDox). During the maintenance window, access to the NamirialArchive web portal may be temporarily unavailable. NamirialArchive® Update type: Maintenance Description of the main changes: Scheduled maintenance of the NamirialArchive web portal on the PROD environment for the IT2 region. Thank you for your cooperation. Best regards, Namirial SpA ************************************** Italian Version Gentile Partner, vi informiamo che nella giornata del 16 luglio 2026, dalle ore 07:00 alle ore 08:00 (CEST), è previsto un intervento di manutenzione programmata sugli ambienti NamirialArchive® PROD relativi alla seguente regione: IT2 (ex StrongDox). Durante la finestra di manutenzione, l'accesso al portale web NamirialArchive potrebbe risultare temporaneamente non disponibile. NamirialArchive® Tipo di aggiornamento: Manutenzione Descrizione delle principali modifiche: Attività di manutenzione programmata del portale web NamirialArchive sull'ambiente PROD della regione IT2. Vi ringraziamo per la collaborazione. Cordiali saluti, Namirial SpA

PEC Service - Management service - Update to 1.48.0

Wed, 15 Jul 2026 20:00:00 -0000

Identification flow updated. No downtime expected

PEC Service - Management web portal - Update 2.12.1

Wed, 15 Jul 2026 20:00:00 -0000

Identification flow update. No downtime expected

RAWS - TSP TEST

Wed, 15 Jul 2026 12:29:55 -0000

Scheduled SMS Service Maintenance – July 15–16, 2026

Wed, 15 Jul 2026 10:00:24 -0000

Hello, We would like to inform you that our SMS service provider, Esendex, has scheduled a maintenance operation from Wednesday, July 15, 2026, at 11:00 PM to Thursday, July 16, 2026, at 6:00 AM (Europe/Paris time). During this maintenance window, the SMS service may experience intermittent disruptions, including temporary periods of unavailability. As a result, the following features may be affected: - SMS One-Time Passwords (OTP) used during the electronic signing process; - SMS notifications, when enabled. SMS requests may intermittently fail during the maintenance window. Recommendation Whenever possible, we recommend avoiding time-sensitive signing processes or large-scale SMS campaigns during this maintenance period. The SMS service is expected to resume normal operation automatically once the maintenance has been completed by our provider. Thank you for your understanding. Should you have any questions, please do not hesitate to contact us. Kind regards, The Trust & Sign Team

Release of Namirial Onboarding - Sign Engine

Tue, 14 Jul 2026 20:00:48 -0000

LiveID+ Scheduled Maintenance - Jul 14, 22:00-0:00 CEST

Tue, 14 Jul 2026 20:00:00 -0000

A maintenance window is scheduled on July 14, from 22:00 to 0:00 CEST, for LiveID+. During the activity, some users could experience disconnection.

SCHEDULED MAINTENANCE - TRUST SYSTEMS

Tue, 14 Jul 2026 20:00:00 -0000

On July 14, between 22.00 and 23.59, extraordinary maintenance will be performed on our systems to replace some perimeter security equipment. The operation will result in a temporary interruption of services, which will be limited to part of the maintenance window. This intervention is aimed at further strengthening the security, stability, and monitoring of our infrastructure. We apologize for the inconvenience. ------ Il 14 Luglio, tra le 22.00 e le 23.59, verrà eseguita una manutenzione straordinaria sui nostri sistemi per sostituire alcuni apparati di sicurezza perimetrale. L’operazione comporterà un’interruzione temporanea dei servizi, che sarà limitata solo a parte della finestra di manutenzione. Questo intervento è finalizzato a rafforzare ulteriormente la sicurezza, la stabilità e il monitoraggio della nostra infrastruttura. Ci scusiamo per il disagio.

SMS Service Maintenance

Tue, 14 Jul 2026 05:00:00 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SCHEDULED MAINTENANCE - TST LEAN DISPOSABLE

Mon, 13 Jul 2026 20:00:03 -0000

Ordinary scheduled maintenance on the LEAN PROD ENVIRONMENT. We do not expect disservice.

PCT - Upgrade to 2.0.3

Mon, 13 Jul 2026 06:00:23 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fix "Ricera per Parti, Giudice e Date" Fix download of “Copia Informatica” file

NSO & Peppol Maintenance Activity / NSO & Peppol Attività di manutenzione

Sat, 11 Jul 2026 06:00:52 -0000

Dear Partner, We hereby inform you of scheduled maintenance work: On 11 July 2026, from 08:00 to 18:00 a technology upgrade activity is planned on the Production environment, involving the following services: NSO and Peppol. Impact of the intervention: • Slowdown in the forwarding of documents over the PEPPOL network • Service disruptions in the reception of documents from the PEPPOL network These criticalities could prevent the correct delivery of documents to the final recipients. Therefore, once full operability of the nodes is restored, senders may have to re-transmit the files. Status Page – Maintenance window / Description Window: 11 July 2026, 08:00 – 18:00 Services: NSO, Peppol Description: Scheduled technology upgrade on the Production environment. Expected impact: slower forwarding of documents over the PEPPOL network and possible disruptions in receiving documents from the PEPPOL network. Affected documents may require re-transmission once full operability is restored. Update type: Improvement Released Version: - Description of the main changes: Reason for planned work: technology upgrade on the Production environment. Best Regards Namirial Spa ********************************** Versione in italiano Gentile Partner, Con la presente vi informiamo di un intervento di manutenzione: L'11 luglio 2026, dalle 08:00 alle 18:00, è in programma un'attività di aggiornamento tecnologico sull'ambiente di Produzione, che coinvolgerà i seguenti servizi: NSO e Peppol. Impatto dell'intervento: • Rallentamento nell'inoltro dei documenti sulla rete PEPPOL • Disservizi nella ricezione dei documenti dalla rete PEPPOL Tali criticità potrebbero impedire il corretto recapito dei documenti ai destinatari finali. Pertanto, una volta ripristinata la piena operatività dei nodi, i mittenti potrebbero dover effettuare nuovamente la trasmissione dei file. Status Page – Finestra di manutenzione / Descrizione Finestra: 11 luglio 2026, 8:00 – 18:00 Servizi: NSO, Peppol Descrizione: Aggiornamento tecnologico programmato sull'ambiente di Produzione. Impatto previsto: rallentamento nell'inoltro dei documenti sulla rete PEPPOL e possibili disservizi nella ricezione dei documenti dalla rete PEPPOL. I documenti interessati potrebbero richiedere una nuova trasmissione una volta ripristinata la piena operatività. Tipo di rilascio: Evolutivo Versione Rilasciata: - Descrizione delle principali modifiche: Motivo del lavoro pianificato: aggiornamento tecnologico dell'ambiente di Produzione. Cordiali saluti Namirial Spa

cResolved: Service Degradation on LEAN Component

Fri, 10 Jul 2026 11:17:00 -0000

The issue has been fully resolved. Our engineering team identified that the temporary service degradation was caused by an internal rate-limiting component enforcing a safety threshold. Adjusting the rate-limit configuration immediately resolved the issue and restored normal traffic flow. To prevent this from happening again, we will be introducing supervised procedures to progressively tune this configuration value over time. We apologize for any inconvenience this may have caused.

cResolved: Service Degradation on LEAN Component

Fri, 10 Jul 2026 10:00:00 -0000

We experienced a brief service degradation affecting the LEAN component today between 11:32 and 11:45 CEST. During this time window, approximately 30% of calls to this service failed. The service has since stabilized and normal operations have resumed. Our engineering team is currently investigating the root cause to prevent future occurrences. We apologize for any inconvenience this may have caused.

LiveID+ v1 API deprecation - Action required

Fri, 10 Jul 2026 09:00:22 -0000

**Subject: v1 API Deprecation — Action Required** For security reasons, the v1 API endpoints are being retired. Please migrate all integrations to v2 by the following dates: | Environment | Shutdown Date | |---|---| | TEST | 15 October 2026 | | PRODUCTION | 15 January 2027 | After these dates, v1 endpoints will stop working. Please refer to the [Migration guide](https://docs.namirial.app/products/liveidplus/2.1-test/enterprise/get-started/v1-to-v2-migration) for the details.

SCHEDULED MAINTENANCE - PEC Service

Thu, 09 Jul 2026 19:00:00 -0000

Ordinary scheduled maintenance on PEC Service to move environment in the new systems. The activity is planned for a few days between 21.00 and 23.59 We do not expect disservice.

PEC Service - Webmail - Hotfix

Thu, 09 Jul 2026 15:45:00 -0000

Hotfix. No downtime expected

PEC Service - Management service - Hotfix

Thu, 09 Jul 2026 10:30:00 -0000

Hotfix on identification flow. No downtime expected

PEC Shop - Upgrade to carrello-1.142.0

Thu, 09 Jul 2026 06:00:48 -0000

Bugfix No downtime expected

PCT - Upgrade to 2.0.2

Thu, 09 Jul 2026 06:00:37 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fix “Uffici preferiti” in “Impostazioni” Fix table display in “Ricerca Fascicoli”

SMS - TSP PROD

Thu, 09 Jul 2026 05:21:20 -0000

SMS - TSP PROD

Thu, 09 Jul 2026 05:10:26 -0000

SMS Service Maintenance

Thu, 09 Jul 2026 05:00:34 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PEC Service - SecureAccesManager - Update 1.5.1

Wed, 08 Jul 2026 20:30:00 -0000

Hotfix. No downtime expected

PEC Service - Management service - Update to 1.47.0

Wed, 08 Jul 2026 20:00:00 -0000

Reseller update method added. Identification flow updated. No downtime expected

PEC Service - Webmail - Update 0.72.0

Wed, 08 Jul 2026 20:00:00 -0000

Identification flow update. No downtime expected

[TEST Environment] Scheduled Maintenance on Trust Services

Wed, 08 Jul 2026 20:00:00 -0000

[TEST Environment] We are currently performing scheduled maintenance on our infrastructure. During this time, you may experience temporary disruptions or malfunctions. We apologize for any inconvenience this may cause.

Release of eSignAnyWhere - saas.esignanywhere.net

Wed, 08 Jul 2026 20:00:00 -0000

Release of eSignAnyWhere - us/latam.esignanywhere.net

Wed, 08 Jul 2026 07:00:42 -0000

PCT - Upgrade to 2.0.1

Wed, 08 Jul 2026 06:00:45 -0000

During the activity the service will be available. Release notes available into the web application. Bug Fix tab Storico fascicolo

Release of eSignAnyWhere - significant.com

Tue, 07 Jul 2026 20:00:51 -0000

SCHEDULED MAINTENANCE - TST - TEST ENVIRONMENT

Tue, 07 Jul 2026 07:00:19 -0000

Ordinary scheduled maintenance on the TST TEST ENVIRONMENT. We do not expect disservice.

PCT - Upgrade to 2.0.0

Tue, 07 Jul 2026 05:00:54 -0000

During the activity the service will not be available. Release notes available into the web application. Task New PCT graphical user interface Optimized consultation with improved response times thanks to the introduction of a caching mechanism SICID XSD compliance update Bug Fixed object code in the Fascicolo Fixed editing the Relata di Notifica

SMS - TSP PROD

Mon, 06 Jul 2026 20:14:07 -0000

SMS - TSP PROD

Mon, 06 Jul 2026 20:09:14 -0000

Release of Namirial Onboarding

Mon, 06 Jul 2026 20:00:42 -0000

SMS Service Maintenance

Mon, 06 Jul 2026 20:00:31 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

SCHEDULED MAINTENANCE - TST - PROD ENVIRONMENT

Mon, 06 Jul 2026 20:00:19 -0000

Ordinary scheduled maintenance on the TST PROD ENVIRONMENT. We do not expect disservice.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 15:57:00 -0000

English version (Italian version follows underneath) The issue causing electronic invoices to be rejected with error code 00002 – Duplicate file name has been fully resolved. System monitoring has confirmed that operations are stable, and this incident is now closed. We apologize for the inconvenience and thank you for your patience. Versione in italiano Il problema che causava lo scarto delle fatture elettroniche con codice 00002 – Nome file duplicato è stato completamente risolto. Il monitoraggio del sistema ha confermato la stabilità delle operazioni e l'incident è ora chiuso. Ci scusiamo per il disagio e vi ringraziamo per la pazienza.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 14:58:00 -0000

English version (Italian version follows underneath) The issue causing electronic invoices to be rejected with error code 00002 – Duplicate file name has been identified and resolved by our technical team. Please resend any affected invoices. We will continue to monitor the system to ensure stability. We apologize for the issue and thank you for your patience. Versione in italiano Il problema che causava lo scarto delle fatture elettroniche con codice 00002 – Nome file duplicato è stato individuato e risolto dal team tecnico. Vi preghiamo di reinviare le fatture interessate. Continueremo a monitorare il sistema per garantirne la stabilità. Ci scusiamo per il disagio e vi ringraziamo per la pazienza.

Electronic Invoicing – Rejection with error 00002 (Duplicate file name) / Fatturazione elettronica – Scarto con errore 00002 (Nome file duplicato)

Fri, 03 Jul 2026 13:40:00 -0000

English version (Italian version follows underneath) We are currently receiving reports of submitted electronic invoices being rejected with error code 00002 – Duplicate file name. We are investigating the cause. In the meantime, if you receive this error, please try resending the invoice. We will keep you updated on the resolution. Versione in italiano Stiamo ricevendo segnalazioni di fatture elettroniche inviate che ricevono esito di scarto con codice 00002 – Nome file duplicato. Stiamo indagando la causa; nel frattempo, se ricevete questo errore, vi preghiamo di riprovare l'invio. Vi terremo aggiornati sulla risoluzione.

SMS Service Maintenance

Fri, 03 Jul 2026 05:00:11 -0000

Scheduled Maintenance SMS Service will have a scheduled maintenance update. No service disruption is expected and the services will remain fully available. Thank you for your understanding.

PEC Service - Management web portal - Hotfix 2.11.1

Thu, 02 Jul 2026 16:00:00 -0000

Hotfix. No downtime expected